Inside Sales Representative/BDR

Job Title: Inside Sales Representative / BDR

Type: Full-time remote role

Working Hours: Monday to Friday, 9AM - 5PM US Eastern Time

Salary: $1,800–$2,000/month (salary based on assessment)

Location: LATAM

About the Company

We are a fast-growing residential and commercial cleaning services company serving the Philadelphia metro area. Our mission is simple: deliver reliable, high-quality cleaning services with exceptional customer care and seamless communication. From recurring home cleanings to move-in/move-out services and commercial maintenance, we help clients keep their spaces clean, organized, and stress-free.

Our team operates with a strong focus on professionalism, responsiveness, and customer satisfaction. We pride ourselves on creating a modern service experience through efficient scheduling, clear communication, and consistent service quality. The company is detail-oriented, tech-savvy, and committed to building a dependable team that can operate independently while maintaining a high standard of service.

About the Role

We are seeking a proactive and customer-focused Inside Sales Representative / BDR to support a growing residential property services company serving the Philadelphia market. This is a full-time remote opportunity for someone who thrives in fast-paced sales environments, enjoys speaking with customers, and can confidently guide leads from inquiry to close.

You will play a key role in managing inbound leads, closing service bookings, supporting customer follow-up efforts, and helping maintain operational flow. The ideal candidate is highly responsive, organized, and comfortable handling consultative sales conversations independently.

Key Responsibilities

Inbound Lead Management

• Answer incoming calls and inquiries generated through marketing campaigns
• Understand customer needs and qualify leads efficiently
• Respond quickly and professionally to maximize booking opportunities

Consultative Sales & Closing

• Provide customized service quotes based on customer requirements
• Explain pricing confidently and navigate discounts when appropriate
• Handle objections professionally and close deals independently
• Maintain a strong sense of urgency while delivering excellent customer experience

Client Follow-up & Retention

• Conduct post-service follow-ups to gather customer feedback
• Encourage online reviews and repeat business
• Identify upsell and cross-sell opportunities

Light Dispatch & Coordination Support

• Monitor automated text communications between cleaners and customers
• Assist with schedule changes, delays, and cancellations
• Help ensure smooth coordination between operations and clients

Recruiting Support

• Conduct light outreach to potential cleaner candidates through Facebook and other platforms
• Perform brief initial screening calls
• Coordinate interview scheduling to support hiring needs

Qualifications

• 2+ years of sales or customer-facing experience preferred
• Strong English communication skills, both spoken and written
• Proven ability to close deals independently
• Excellent phone presence and conversational skills
• Comfortable working in a fast-paced, high-responsibility environment
• Organized and detail-oriented with strong follow-through
• Comfortable using CRM systems and communication tools
• Reliable internet connection and professional remote work setup

Preferred Experience

• Service-based sales experience (cleaning, home services, landscaping, HVAC, plumbing, etc.)
• Experience handling inbound sales pipelines
• Familiarity with East Coast communication style and fast-paced customer interactions
• Experience balancing sales and operational coordination tasks

What We're Looking For

• Highly responsive and dependable
• Confident discussing pricing and handling objections
• Independent operator who takes ownership of results
• Service-oriented mindset with strong professionalism
• Someone who can execute without constant supervision