Digital & Innovation IT Project Manager

Position Summary Status: Full Time Location: Downtown Orlando Hybrid in Orlando, FL At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond. ORLANDO HEALTH - BENEFITS & PERKS: Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued. Employee-centric Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare Position Overview The Information Technology Project Manager manages the implementation of information systems, solutions, and technologies. Leads IT projects to successful completion in terms of scope, quality, budget, and schedule. Key activities include defining project scope, leading requirements gathering and documentation efforts, facilitating product selection, planning project deliverables, budgeting, and managing internal and external resources in the completion of assigned projects. Responsibilities Essential Functions • Manages all aspects of multiple Information Technology projects of varying complexity including initiating, planning, construction, implementation, and closure. • Manages people included on project teams as they contribute to all phases of projects and execute project tasks. • Identifies stakeholders, develops project charters, and works with stakeholders to determine and document agreed upon project scope and requirements. • Develops and maintains project plans including work breakdown structure (WBS), resource, risk, quality, cost, and scope management plans; develops communication and training plans; and develops requirements documentation. • Guides a variety of technical resources and functional team members to determine the best methods to achieve project objectives. • Applies project management best practices, knowledge, skills, tools and techniques to project deliverables, processes, and systems. • Provides insight into IT governance structure to customers. • Assists with and facilitates technology selection. Participates in the development of vendor Requests for Information and Requests for Proposal as required. • Procures and manages internal and external project resources. Assists with the development of contractual agreements, scope and statement of work documents, and service level agreements for technical services in conjunction with internal teams, vendor partners, and global resources firms. Assists with vendor contract negotiation and development. • Adheres to compliance required within the project methodology Phase Gates. • Analyzes department workflows and assists with process analysis and change. • Ensures all project documentation, including meeting agenda/minutes, resides on project SharePoint sites. • Delivers weekly updates on project status, scope, schedule, and cost. • Manages project budgets, budget reporting, and approving project expenses. • Manages change, risk, issues, and communication within projects. • Performs post-project review and formally conducts “lessons learned” sessions after project closure. Documents all related action items and follows up to drive continuous improvement. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Possesses excellent oral and written communication skills and interacts professionally with all levels of management. • Understands and assists with improving and defining business processes both within and outside of Information Technology. • Expedites customer issues as needed. Qualifications Education/Training • Bachelor’s degree OR one of the following is required: o Associate’s degree and two (2) years of directly related work experience (in addition to the requirements listed in the Experience section). o High School diploma or equivalent and four (4) years of directly related work experience (in addition to the requirements listed in the Experience section). • Knowledge of IT Project Management methodologies. Licensure/ Certification • Certification as a Project Management Institute Professional Project Manager is preferred. Experience • Three (3) years of Information Technology project management experience OR five (5) years of Information Technology infrastructure or system/application delivery experience is required. • Experience managing projects with consistent use of a formal project management methodology. • Experience managing or delivering multiple IT projects simultaneously. • Experience managing people to complete tasks identified in formal project plans. Essential Functions • Manages all aspects of multiple Information Technology projects of varying complexity including initiating, planning, construction, implementation, and closure. • Manages people included on project teams as they contribute to all phases of projects and execute project tasks. • Identifies stakeholders, develops project charters, and works with stakeholders to determine and document agreed upon project scope and requirements. • Develops and maintains project plans including work breakdown structure (WBS), resource, risk, quality, cost, and scope management plans; develops communication and training plans; and develops requirements documentation. • Guides a variety of technical resources and functional team members to determine the best methods to achieve project objectives. • Applies project management best practices, knowledge, skills, tools and techniques to project deliverables, processes, and systems. • Provides insight into IT governance structure to customers. • Assists with and facilitates technology selection. Participates in the development of vendor Requests for Information and Requests for Proposal as required. • Procures and manages internal and external project resources. Assists with the development of contractual agreements, scope and statement of work documents, and service level agreements for technical services in conjunction with internal teams, vendor partners, and global resources firms. Assists with vendor contract negotiation and development. • Adheres to compliance required within the project methodology Phase Gates. • Analyzes department workflows and assists with process analysis and change. • Ensures all project documentation, including meeting agenda/minutes, resides on project SharePoint sites. • Delivers weekly updates on project status, scope, schedule, and cost. • Manages project budgets, budget reporting, and approving project expenses. • Manages change, risk, issues, and communication within projects. • Performs post-project review and formally conducts “lessons learned” sessions after project closure. Documents all related action items and follows up to drive continuous improvement. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Possesses excellent oral and written communication skills and interacts professionally with all levels of management. • Understands and assists with improving and defining business processes both within and outside of Information Technology. • Expedites customer issues as needed. Education/Training • Bachelor’s degree OR one of the following is required: o Associate’s degree and two (2) years of directly related work experience (in addition to the requirements listed in the Experience section). o High School diploma or equivalent and four (4) years of directly related work experience (in addition to the requirements listed in the Experience section). • Knowledge of IT Project Management methodologies. Licensure/ Certification • Certification as a Project Management Institute Professional Project Manager is preferred. Experience • Three (3) years of Information Technology project management experience OR five (5) years of Information Technology infrastructure or system/application delivery experience is required. • Experience managing projects with consistent use of a formal project management methodology. • Experience managing or delivering multiple IT projects simultaneously. • Experience managing people to complete tasks identified in formal project plans.