Project Coordinator, General Services

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The General Services Project Coordinator will focus on supporting the business continuity, operations transition and superior patient experience by conducting the following through all project phases: documenting business processes, complex quantitative analysis, managing project logistics, and monitoring the success of projects goals.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Coordinates and prepares a wide range of logistic support throughout project, including: Meeting set-up, documentation, material compilation, distributing meeting minutes, and tracking follow-up items.
• Support project teams in structuring work and agreed upon key deliverables. Tracks project completion status and updates teams on key deliverables. Informs teams on upcoming milestones, deadlines, and other key dates.
• Updates and maintains databases with documents and other relevant project materials. Manages database access as needed.
• Analyzes data and conducts root cause analysis as necessary throughout the course of the project. Presents up to date results of projects progress for the Engineering & Maintenance Leadership team.
• Serves as a resource to identify and research best practices, project data, and other supportive documentation for various healthcare related projects and topics. Brainstorms with Engineering & Maintenance leadership throughout course of projects.
• Assists the Engineering & Maintenance operational team members in the development, documentation, and execution of standard work and Engineering & Maintenance projects to improve department efficiencies. Participates in building team engagement activities, project development, project scope definition and deliverables that meet the departmental goals.
• Works with various departments, including shared services teams, and key stakeholders to understand departmental workflows and identify any overlap that could exist with the Engineering & Maintenance Department or Facilities. Documents and develop standard work or necessary flowcharts in collaboration with the Engineering & Maintenance team members.
• Identifies opportunities for process efficiency and uses synergies from other projects to design creative solutions for the Engineering & Maintenance department functionality.
• Collaborates with, and provides recommendations to, leaders in General Services related to project strategy to ensure quick response and customer satisfaction.
• Assists managers with the onboarding of new hires and schedules cross-training with other Engineering & Maintenance staff members as appropriate. Assists in developing standardized onboarding processes for General Services. Serves as back up to the CMMS Analyst for training Engineering & Maintenance staff as well as to other hospital employees on the Maintenance Connection platform.
• Performs weekly rounds with Leaders and Engineering & Maintenance staff on a regular basis, to identify opportunities for improvement.
• As needed, oversees the shipping and receiving for Engineering & Maintenance including the tool room for inventory control. Informs of any shortage of key parts or basic equipment used by the Engineering & Maintenance team for repairs and assists with restocking.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Associate Degree in a related field.

Experience: Three (3) years of progressively responsible work related to the position

Licensure/ Certification: None Required

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

• Knowledge of the use of LEAN.
• Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle complex project.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• Ability to analyze data, draw conclusions and interpret results.
• Ability to work effectively both as team player and independent contributor.
• Ability to multi-task and work in a fast-paced work environment.
• Ability to adapt to and deal with change and ambiguity.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to work well with individuals at all levels of the organization.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (Hourly): $39.16 to $51.90