Supply Chain & Procurement Manager – Data Center (Vendor Management & After Sales Support)

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Job Summary:
Responsible for managing relationships with Long Lead Equipment (LLE) vendors and ensuring smooth aftersales support. Focuses on vendor performance, delivery assurance, and post-delivery service to support operational and project requirements.

Key Responsibilities:

1. Vendor Relationship Management

• Act as the primary point of contact for LLE vendors.
• Collaborate with cross-functional teams (projects, operations, engineering) to resolve vendor-related issues.
• Facilitate communication between vendors and internal stakeholders to ensure smooth project execution.

2. Aftersales Support

• Manage post-delivery support, including warranty claims for LLE.
• Coordinate service requests, maintenance, and critical repairs with vendors and internal teams.
• Ensure proper handover of spare parts and technical documentation (drawings, operation & maintenance manuals, equipment asset lists, etc.) for installed equipment.
• Track and report service activities to management for performance evaluation and improvement.

Qualifications & Skills:

• Bachelor’s degree in Engineering, Supply Chain, or related field.
• 3–5 years of experience in vendor management or aftersales support, preferably with Long Lead Equipment.
• Strong coordination, communication, and problem-solving skills.
• Familiarity with vendor management systems and project tracking tools.
• Mandarin speaking is a strong plus

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.