HR Operations Lead

The role is responsible for delivering seamless and efficient HR Operations and benefits administration across multiple FM India entities. This position ensures consistent execution, governance, and continuous improvement of HR processes throughout the employee lifecycle. The role acts as a key liaison between employees, HR service providers, vendors, Finance, and the Total Rewards team to resolve operational issues, maintain service quality, and support compliance and audit readiness. Additionally, the role supports HR transformation initiatives by driving process enhancements, managing change, and enabling strong operational controls for a seamless overall employee experience and organizational effectiveness. Qualifications Education: Bachelor’s Degree is a must. ▪ Reporting and dashboard capability (Excel / Workday reports / Power BI) Experience : ▪ 12+ years of hands-on experience in day-to-day HR Operations within mid- to large-sized organizations. ▪ Exposure in managing APAC countries will be an added advantage. ▪ Proficient in Microsoft Office tools, with intermediate to advanced Excel skills (e.g., pivot tables, data analysis functions, validations). Skills : ▪ Proven ability to work effectively either as an individual contributor or member of the team ▪ Strong knowledge of HR operations and compliance frameworks. ▪ Expertise in HRIS and payroll systems. ▪ Analytical and problem-solving skills for process optimization. ▪ Strong stakeholder management and communication abilities. ▪ Attention to detail and ability to work under strict timelines. ▪ Comfort with adopting new AI based technologies for scalability and efficiency. ▪ Understanding and familiarity in AI-enabled payroll platforms for automation, error detection, and compliance monitoring. Education: Bachelor’s Degree is a must. ▪ Reporting and dashboard capability (Excel / Workday reports / Power BI) Experience : ▪ 12+ years of hands-on experience in day-to-day HR Operations within mid- to large-sized organizations. ▪ Exposure in managing APAC countries will be an added advantage. ▪ Proficient in Microsoft Office tools, with intermediate to advanced Excel skills (e.g., pivot tables, data analysis functions, validations). Skills : ▪ Proven ability to work effectively either as an individual contributor or member of the team ▪ Strong knowledge of HR operations and compliance frameworks. ▪ Expertise in HRIS and payroll systems. ▪ Analytical and problem-solving skills for process optimization. ▪ Strong stakeholder management and communication abilities. ▪ Attention to detail and ability to work under strict timelines. ▪ Comfort with adopting new AI based technologies for scalability and efficiency. ▪ Understanding and familiarity in AI-enabled payroll platforms for automation, error detection, and compliance monitoring.