Housekeeping Supervisor

• Supervise daily housekeeping operations to ensure guest rooms, public areas, and service areas meet hotel cleanliness and presentation standards
• Inspect guest rooms and public areas to maintain quality standards and maximum guest satisfaction
• Supervise and support Housekeeping Attendants in their daily tasks and performance
• Coordinate closely with Front Office regarding room status updates and guest requirements
• Attend to guest requests, feedback, and complaints in a professional and timely manner
• Report and follow up on maintenance and repair issues with the Engineering team
• Assist in managing housekeeping supplies, linen inventory, and lost & found procedures
• Ensure housekeeping equipment and cleaning tools are properly maintained and used safely
• Support staff training, orientation, coaching, and performance monitoring
• Maintain housekeeping records, operational reports, and departmental documentation
• Ensure compliance with hotel policies, hygiene, health & safety, and emergency procedures
• Promote teamwork, sustainability practices, and Accor values within the department

• Minimum 3 years of experience in a supervisory role within Housekeeping operations in the hospitality industry.
• Good leadership, communication, and interpersonal skills.
• Strong attention to detail and ability to maintain high cleanliness standards.
• Ability to work independently and manage a team effectively.
• Familiar with housekeeping operations, room inspection procedures, and inventory control.
• Able to handle guest concerns professionally and efficiently.
• Willing to work shifts, weekends, and public holidays when required.

 

At IBIS Singapore on Bencoolen', we are committed to the wellbeing and development of our employees. In addition to a competitive salary, we offer a range of benefits including:

• Opportunities for career advancement and ongoing training
• Discounted room rates at IBIS hotels worldwide
• Employee wellness initiatives and social events
• Comprehensive health insurance plan