Associate, Deployment Implementation Coordinator

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

• Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.
• Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.
• High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.
• Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.
• Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
• Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
• Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

We are searching for a Deployment Implementation Coordinator to support the execution of customer deployments across physical retail sites. This role sits within Deployment Operations and helps coordinate the many operational details required to get stores ready for installation, including vendor coordination, site readiness tracking, shipping logistics, insurance documentation, permitting support, scheduling assistance, and deployment documentation.

This is a hands-on coordination role for someone who is organized, detail-oriented, and comfortable operating in a fast-moving environment where multiple stores, vendors, customers, and internal teams need to stay aligned. You will help ensure that deployment work moves seamlessly from planning to execution with the right information, approvals, materials, and partner readiness in place.

The ideal candidate understands that successful deployments do not “just happen.” They require clean handoffs, proactive follow-ups, accurate site information, and disciplined tracking across many moving pieces. You will play a key role in helping RADAR scale its deployment operations as we expand across tier-1 retail customers and increasingly complex rollout programs.

ABOUT YOU

Required:

• You are highly organized and comfortable managing many details across multiple active sites or projects.
• You understand that physical deployments require strong coordination, documentation, follow-up, and cross-functional alignment.
• You are comfortable working with external vendors, integration partners, customers, landlords, general contractors, or field teams.
• You are proactive and do not wait for blockers to become urgent before escalating them.
• You communicate clearly and professionally across internal teams and external partners.
• You are comfortable tracking work in project management systems, spreadsheets, and shared documentation.
• You can operate in ambiguity and turn unclear inputs into organized next steps.
• You are detail-oriented and can manage a high volume of documentation such as COIs, permits, access requirements, vendor forms, site details, and deployment checklists.
• You are adaptable and able to adjust priorities as schedules, customer needs, and site conditions change.
• You are resourceful, persistent, and comfortable following up until open items are resolved.
• You are tech-savvy and comfortable learning new systems, tools, and evolving workflows.
• You have strong interpersonal skills and can build productive working relationships with internal teams and external partners.

Preferred:

• 3+ years of experience in deployment coordination, project coordination, field operations, logistics, retail operations, construction coordination, facilities, or implementation support.
• Experience supporting multi-site retail, technology, construction, cabling, hardware, or infrastructure deployments.
• Experience working with vendor partners, integrators, electricians, low-voltage contractors, logistics providers, or field service teams.
• Familiarity with project management and tracking tools such as Smartsheet, Jira, Asana, or similar
• Experience coordinating insurance documentation, permits, landlord requirements, site access, shipping, or installation readiness.

WHAT YOU'LL DO

In your first 30 days, you will:

• Learn Radar’s mission, technology stack and core values.
• Complete onboarding and security compliance training.
• Learn RADAR’s deployment lifecycle, from customer handoff through site readiness, installation, closeout, and support handoff.
• Understand roles across Deployment Ops, Field Ops, Store Planning, Deployment Technical Support, Customer Experience, and vendor partners.
• Review current trackers, SOWs, permit/COI workflows, logistics processes, and closeout requirements.
• Shadow active deployments and begin supporting coordination tasks.

In your first 60 days, you will:

• Own readiness tracking for assigned stores or deployment workstreams.
• Coordinate with vendor partners on permits, COIs, access requirements, landlord forms, logistics, and installation prerequisites.
• Maintain accurate trackers with status, blockers, owners, and next steps.
• Escalate readiness, schedule, permit, logistics, or documentation risks before they impact execution

In your first 90 days, you will:

• Independently coordinate assigned fleet deployment sites or programs.
• Establish a consistent operating rhythm with vendors and internal teams.
• Improve readiness checklists, trackers, documentation, and escalation paths.
• Help reduce preventable delays caused by missing documentation, late logistics, unclear ownership, or vendor follow-up gaps.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $80,000 - $100,000. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.