Groups & Events Coordinator (M/F/NB)

THE MISSION as a Groups and Events Coordinator...

At Mama, business meets pleasure — and you're the mastermind behind every unforgettable event! 🎉
From corporate seminars to wild birthdays, you handle everything from “Hello” to final invoice with energy, precision, and good vibes. 💫

You’re the single point of contact for our clients, juggling planning, coordination, and follow-up like a pro – all while spreading the Mama spirit. ✨ You’re the go-to person who makes Mama the place to be for events.

You work hand-in-hand with every department (Culinary, F&B, Housekeeping, Front Office…) to make sure everything runs smoothly.

You handle quotes, bookings, logistics, payments, and reporting – and you still manage to make people feel special and delighted.

On top of that, you help grow our visibility and revenue 📈 by nurturing great relationships with agencies and companies, and by applying a smart commercial strategy. 💸

You keep one eye on market trends and the other on guest satisfaction.

Mama Loves Business — and you make it happen! ❤️

MADE FOR YOU? ONLY IF…

• You are passionate about sales without being the Wolf of Wall Street! 🤑💸

• Detail is important to you; nothing goes missing thanks to your sense of organization and anticipation.
• Your confidence in a fast-paced Hotel environment is a plus 😏 

• With a strong sense of communication (FLUENCY GERMAN /ENGLISH), you are a diplomat and know how to bring all the services together. 🤝

• Problem solver with excellent customer relations- you never run out of ideas when faced with a customer situation. 💡

• Action oriented- you’re hands on and believe that leading by example is the key to success. 

• Family negotiator, everyone always ends up watching your pick for the Sunday movie night. 😏 

• You know your numbers and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous! 📊
   
• Knowledge of OPERA will help you a lot to feel at home😏 and your not afraid to respond to E-Mail requests.

YOUR LITTLE EXTRAS :

• Charismatic- you are a true gladiator in a suit; you know how to defend your positions. 

• Geniality and hospitality are who you are, customers come back for you! 

• You’ve lost count of the number of local stars in your contacts! 🕴️⭐

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.