Customer Service Representatives

New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)

Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.

💼 *Available Positions:*

 * *Customer Service (No Rush Account | Educational Platform):*

   * 💰 Up to 15,500 EGP net (Including 15% KPIs granted)

   * 🕘 Note: Last shift for this specific account ends at 3:00 AM

 * *Customer Service (TV Streaming Account):* 💰 Up to 21,500 EGP net (Including 15% KPIs)

 * *Customer Service - Sales (TV Streaming Account):*

   * 💰 21,500 EGP net during training (Including 15% KPIs)

   * 💰 Up to 28,500 EGP net after certification (Including 15% KPIs) + sales incentives

 * *Sales (Retention B2B):* 💰 Up to 23,500 EGP (Including 15% KPIs) + incentives

 * *Technical Support (Telecom Account):* 💰 Up to 20,800 EGP (Including 15% KPIs)

 * *Technical Support (Telecom Account):* 💰 Up to 17,500 EGP (Including 15% KPIs) + incentives

📍 *Location:* New Cairo

🕘 *Full-Time | On-Site*

🗣️ *English Level:* B2 or above

✨ *Benefits & Perks:*

 * *Night Shift Allowance:* 1,100 EGP/month

 * *Mental Wellness Support:* Wellness coach + free therapy sessions

 * *Gym Access & Employee Discounts*

🚗 *Transportation:*

 * Door-to-door for females (8:00 PM – 6:00 AM)

 * Drop-off within 1 km for males

📈 *Promotion eligibility after 6 months*

📚 *Free learning platforms & courses*

🎯 *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.

✨ *What We Offer:*

✔️ Respectful, non-toxic environment

✔️ Clear career growth & internal promotions

✔️ Full transportation coverage

✔️ Employee recognition programs

*Requirements:*

🎓 Graduates & Dropouts (Undergraduates accepted if on gap year, no commitments, B2 English required)

💡 Previous experience is a plus

📲 *Apply Now:*

 * *WhatsApp:* 01032333143

 * *Phone/WhatsApp:* 01034442874

🎓 Graduates & dropouts are welcome to apply

🗣️ English proficiency required: B2 / B2+ / C1

Military papers are required for males