Client Support Associate

Park 6 Logistic is seeking a motivated and detail-oriented Client Support Associate to join our team in Boston, MA. In this role, you will serve as a key point of contact for clients, ensuring smooth communication, resolving inquiries, and supporting daily operational processes. This position is ideal for someone who enjoys working in a fast-paced environment and values delivering outstanding client experiences.

Responsibilities

• Provide professional support and assistance to clients regarding services, updates, and requests
• Maintain accurate client records and documentation
• Coordinate with internal departments to ensure timely resolutions and efficient service delivery
• Handle incoming communications including phone calls and emails
• Assist with scheduling, reporting, and administrative tasks
• Monitor client concerns and follow up to ensure satisfaction
• Contribute to maintaining a positive and organized work environment

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Attention to detail and problem-solving mindset
• Ability to work effectively both independently and within a team
• Professional attitude with a customer-focused approach
• Basic computer proficiency and administrative skills
• Strong time management and adaptability in a fast-paced environment

• Competitive salary
• Growth opportunities within the company
• Supportive and collaborative team environment
• Professional development and skill-building opportunities
• Stable full-time position
• Modern and professional workplace culture