Customer Support & Success Assistant (Remote | Part-Time)

Salary: To be Discussed We are looking for a proactive and technically minded Customer Support & Success Assistant to join a rapidly growing software business. This role is ideal for someone who enjoys problem-solving, troubleshooting technical issues, and helping customers get the most out of a software platform. About the Role: The primary focus of this role will be technical customer support and customer success. You’ll assist users with platform-related issues, troubleshoot problems, guide customers through solutions, and help ensure a smooth and positive customer experience. As the business continues to grow, we are also implementing support systems, knowledge bases, and AI-driven support tools, so we’re looking for someone comfortable working with technology and support software.