Document Management Specialist

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2600 LUCIEN WAY

City:

MAITLAND

State:

Florida

Postal Code:

32751

Job Description:

Obtains hardcopy and electronic documents from third parties and patient and payer lockboxes. Scans and indexes documents accurately and efficiently. Routes workflow for received documents to appropriate departments. Uses professional judgment to decide routing and document retrieval needs of correspondence. Indexes documents to patient accounts in the patient accounting system. Shares documents with other departments for special processing. Performs quality checks on all scanned documents. Detects image errors and determines their cause. Maintains the integrity of all documents. Contacts payors and other third parties when additional information is necessary. Works with third-party lockbox and technology vendors to improve data capture processes. Tests enhancements and changes in the data capture process. Other duties as assigned.Knowledge, Skills, and Abilities:
• Proficient in MS Office Suite (Outlook, Excel, Word) [Required]
• Ability to problem solve [Required]
• Professional and effective in communication skills [Required]
• Demonstrate a strong attention to detail and thoroughness [Required]
• Strong data entry skills [Required]
• Medical terminology, knowledge of insurance and reimbursement procedures [Preferred]
• Basic understanding of Epic patient accounting system [Preferred]

Education:
• High School Grad or Equiv [Required]

Field of Study:
• N/A

Work Experience:
• Experience with document management systems such as: OnBase, ImageNow, OneContent, etc. [Preferred]
• Experience with insurance plans (e.g. Medicaid, Medicare, Blue Cross, Aetna, Cigna, etc.) [Preferred]
• Three years of professional work experience. [Required]

Additional Information:
• N/A

Licenses and Certifications:
• N/A

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.63 - $28.20

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.