Training Coordinator

Vivant's Training & Development team ensures every employee is set up for success from day one. We're looking for a detail-oriented Training Coordinator to keep our onboarding and learning operations running smoothly as we scale. This is an execution-focused role. You'll own the logistics and coordination layer of training, scheduling, tracking, LMS management, and documentation, while supporting the Staff Trainer in delivery. What You'll Do Training Operations Coordinate training schedules, session invites, and attendance tracking Manage LMS enrollment, progress tracking, completion monitoring, and learner follow-ups Ensure training materials, links, and modules are uploaded, organized, and accessible Maintain training documentation, attendance logs, and compliance trackers Help prepare training materials, decks, LMS modules, and reference links prior to sessions. Onboarding Support Support new hire onboarding workflows to ensure required training is completed on time Serve as the coordination point between new hires, HR, and the Staff Trainer LMS Administration & Knowledge Base Assist employees in navigating Knowledge Base (KB) articles Flag outdated, unclear, or inconsistent training content or KB articles to the Staff Trainer for resolution Ensure training references (slides, LMS, guides) remain aligned with the most current KB articles Maintain working familiarity with company-wide and department-level KB structures Help ensure LMS courses are correctly assigned based on role and department Support updates to LMS content for Staff Trainer review Reporting Collect training feedback and learner progress data Prepare training summaries and reports for Staff Trainer review Help document new hire progress, gaps, and areas for reinforcement Ad-hoc Perform other ad-hoc activities that may be assigned by the Staff Trainer from time to time Work Set-Up: Office: 2-3 weeks Training at Clark Pampanga Remote: Work remotely after Training Work hours: US Central Hours = Evening Shift PH time

Education: Bachelor's degree in Education, Psychology, HR, or a related field Training Certifications: Relevant training or trainer certifications are considered an asset. Experience: 2–3 years in training coordination, HR support, onboarding, or learning operations Hands-on experience with an LMS platform (enrollment, tracking, reporting) Familiarity with SOPs, process documentation, or Knowledge Base systems BPO, shared services, or high-volume onboarding environment experience is a plus Skills: Strong attention to detail with consistent follow-through Clear written and verbal communication Comfortable managing multiple trainees and tasks simultaneously Proficient in Google Workspace and MS Teams Able to follow structured processes and escalate appropriately

Base Salary: PHP 25,000 – 40,000/month 13th Month Pay 15 Days Service Incentive Leave HMO Coverage (Maxicare) + Dental Statutory benefits + allowances Performance bonuses Free training and certifications