Operational Excellence Officer

RAFARM is a leading Greek pharmaceutical company specializing in the development and production of sterile generics and exporting to more than 60 countries worldwide. The company’s growth journey is shaped by strong global strategic partnerships and ambitious development initiatives, marked by significant milestones — including recent investments that strengthen the introduction of innovation and the development of high value-added medicines, driving continued progress. In parallel, RAFARM maintains a strong commercial presence in the Greek market, serving as a representative for products from international pharmaceutical companies and ensuring patients’ access to high-quality treatments. RAFARM is driven by a team of more than 750 people who cultivate an inclusive environment that enables collaboration, performance, and continuous advancement. About the role We are looking for an analytical and results-driven Operational Excellence Officer to support continuous improvement initiatives across the organization. The role focuses on optimizing processes, improving operational performance, and driving efficiency through Lean methodologies, performance monitoring, and cross-functional collaboration. Key Responsibilities Analyze existing operational processes and workflows to identify inefficiencies. Lead continuous improvement initiatives across departments. Develop and implement standardized operating procedures (SOPs). Define operational KPIs and monitor performance metrics. Conduct root cause analysis and support corrective and preventive action plans. Collaborate with cross-functional teams to drive operational alignment and continuous improvement culture. Train staff on operational excellence tools and best practices Support compliance, quality assurance, and operational audit activities.

Qualifications & Requirements Bachelor’s degree in Business Administration, Operations Management, Engineering, Industrial Management, or a related field. Master’s degree or MBA will be considered an asset. 3–7 years of experience in operations, process improvement, or operational excellence roles. Experience with Lean, Six Sigma, Kaizen, or continuous improvement methodologies. Strong analytical, problem-solving, and organizational skills. Knowledge of process mapping, KPI monitoring, and performance measurement. Proficiency in data analysis and reporting tools. Excellent communication and stakeholder management skills. Master’s degree or MBA will be considered an asset.

Competitive Compensation Private Health Insurance Career Development Opportunities Work-Life Balance Company Transportation Innovative Work Environment Community Engagement Recognition and Rewards Why Join Us At RAFARM, you'll be part of a passionate team dedicated to making a positive impact on global health. You’ll grow your career in a dynamic and innovative environment where your contributions matter. How to Apply If you believe this position suits you, we look forward to receiving your application. Submit your resume here. After the collection and evaluation of all CVs , we will contact only those candidates who meet the requirements of the position to be filled in order to set an appointment for an interview. All applications are considered strictly confidential.