Reception Officer Παιανία

As a Reception Officer for our garage in Paiania you will be part of our Car Maintenance team and you should be able to welcome customers in a friendly and professional manner. Duties and Responsibilities Registers accurate details regarding vehicle intake at the workshop to facilitate the repair process. Keeps customers informed about the progress of their vehicle repairs and provide estimated completion timelines. Respond to customer inquiries and requests via email, call Assists with administrative tasks such as scheduling appointments, maintaining records, and updating customer information in the system Collaborates effectively with technical advisors to address customer concerns and ensure timely resolution Handles customer complaints and issues with empathy and strive for satisfactory resolutions. Ensures the reception area is clean, organized, and presentable at all times. Upholds company policies and procedures, including maintaining confidentiality of customer information.

Bachelor’s degree in Business Administration, Economics or related field 1 year of experience in Customer service Excellent knowledge of the English language (oral & written) Excellent command of MS-Office applications Excellent communication and negotiation skills, with the ability to take ownership and confidently resolve problems

Competitive salary package Health and life insurance Pension program after 1 year of employment Continuous onboarding support through our Buddy program Opportunity to work in a fast-growing industry with talented people