Global People Services Lead

Make your mark for patients

We are looking for a Global People Services Lead who is strategic, collaborative and impact-focused to join us in our Human Resources team, based in our Brussels office in Belgium.

About the role

You will lead the transformation and delivery of centralised People Services, ensuring they are efficient, scalable and focused on employee experience. You will define the vision, operating model and roadmap for services such as employee data management, systems and learning, while progressively expanding into additional service areas transitioning from HR COE’s our regions. You will guide the transition and digitalisation of services closely working across regions and functions to create consistent, high-quality services that meet business needs and regulatory requirements.

Who you’ll work with

You will be working in a team that partners closely with Global and Regional Human Resources teams, Digital Technology, Data Specialists, Finance, Legal and external providers. You will collaborate across a complex international environment, building strong partnerships to deliver high-quality people services globally.

What you’ll do

• Define and deliver a global people services strategy aligned with business priorities and employee experience goals.
• Lead global services including employee systems, people data and learning, ensuring consistent and compliant delivery.
• Design and scale new global services, transitioning activities from HR COE’s and regions into efficient centralized operations.
• Establish governance, performance metrics and processes to ensure service excellence and continuous improvement.
• Drive digital enablement and automation, enhancing tools and workflows.
• Support and empower global teams while managing external providers and stakeholder relationships.

Interested?

For this role we’re looking for the following education, experience and skills:

• Master’s degree and extensive experience in human resources operations or global people services leadership.
• Proven track record leading global transformation, service design or operating model implementation.
• Experience managing global vendors in complex international environments.
• Strong understanding of human resources processes, data privacy and compliance requirements.
• Excellent leadership, communication and stakeholder engagement skills.
• Strategic thinking with a hands-on approach and focus on continuous improvement.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us? At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.