Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description: Financial Reporting and Compliance Manager

Position Summary:

This individual contributor role supports APAC financial reporting, compliance, internal controls, and financial analysis activities. The position is responsible for delivering accurate financial reporting, performing reconciliations and variance analysis, supporting SOX compliance and audit requirements, and managing APAC corporate and regulatory compliance obligations, including business licenses, permits, registrations, and statutory filings.

Key Responsibilities

• Prepare, review, analyze, and manage APAC financial reporting deliverables for month-end, quarter-end, and year-end close, including reporting packages, account reconciliations, financial statement support schedules, management reporting, and variance and flux analysis. Investigate significant account movements, validate underlying drivers, and provide meaningful financial insights and explanations to management and business partners.
• Manage APAC compliance and statutory requirements, including business license renewals, permits, government registrations, regulatory filings, statutory submissions, compliance calendars, due date monitoring, and coordination with internal stakeholders and external service providers.
• Ensure compliance with accounting policies, internal controls, US GAAP, SOX requirements, and other applicable accounting standards. Stay current on regulatory and accounting changes and recommend process or procedural updates as needed.
• Collaborate closely with FSSC teams, Corporate Controllership, FP&A, Treasury, Tax, Legal, Corporate Accounting, local finance teams, external auditors, and consultants to resolve reporting, reconciliation, compliance, audit, and operational issues while supporting business decision-making.
• Identify, initiate, and lead process improvements, standardization, and automation initiatives related to reporting, reconciliations, compliance tracking, and workflow efficiency using ERP systems, reporting tools, Microsoft Office applications, and AI-enabled solutions where appropriate.
• Support system implementations, process transitions, and global or FSSC-wide initiatives and projects to enhance operational effectiveness and reporting capabilities.
• Maintain updated SOPs, workflow documentation, process inventories, and repositories to ensure consistency, governance, and operational continuity.
• Perform other duties and responsibilities as assigned.

Role Requirements

• Bachelor's Degree in Accounting, CPA required.
• 8-10 years of relevant experience in financial reporting, accounting compliance, controllership, audit support, internal controls, or shared services finance operations, preferably in a multinational or BPO/SSC environment.
• Advanced knowledge of corporate financial reporting, GAAP financial reporting, accounting standards, financial policy, monthly close process, account reconciliations, financial reporting and analysis, financial compliance, and management reporting.
• Strong experience in variance and flux analysis, account analysis, financial tracking, business reporting, and translating financial movements into clear, supportable business explanations.
• Working knowledge of APAC government compliance processes, includ
  ing business licenses, permits, registrations, statutory submissions, regulatory filings, and compliance documentation.
• Experienced in SOX, internal controls, internal control procedures, financial auditing, external audit support, peer review, and risk/control management.
• Advanced proficiency in financial software, accounting systems, accounting software, Microsoft Office, ERP systems, and reporting tools; experience with automation, data analysis, or AI-enabled tools is preferred.
• Curious, assertive, keen to detail, and able to independently research unfamiliar reporting, compliance, or regulatory matters to identify requirements, validate facts, and recommend practical next steps.
• Ability and willingness to engage in person with Philippine government offices to facilitate regulatory and compliance requirements as needed.
• Ability and willingness to report to the office as needed for document processing and administrative requirements.

#LI-PR1

#LI-Hybrid

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.