Welcome Host

We are delighted to be recruiting for a Welcome Host to join our front of house team based at one of the world’s most respected and influential business schools. This is a fantastic opportunity to become part of a high profile, people focused environment where exceptional service truly matters.

As a Welcome Host, you will be the first point of contact for students, staff, and visitors, offering a warm welcome, a professional presence, and a consistently high standard of support. You’ll play a key role in ensuring the campus runs smoothly and that every interaction reflects the school’s world class reputation.

Key Responsibilities

• Providing friendly, proactive front of house support to all campus users
• Managing contractor access and maintaining accurate key control
• Handling incoming calls and redirecting them via the switchboard
• Supporting in house events, registrations, and campus activities
• Assisting with the campus click and collect shop
• Responding to ad hoc requests with efficiency and a can do attitude
• Acting as a knowledgeable point of information for the campus community

Hours: 40 hours per week, 8-hour shifts between 7am-7pm – 5/7 days, including weekends
Salary: £30,906    per annum

We are looking for individuals who thrive in people focused environments and take pride in delivering 5 star service. You’ll be confident, polished, and naturally warm in your approach.

Essential Requirements:

• Proven experience delivering outstanding service in a customer service, corporate, or hospitality setting
• A genuine passion for helping others and creating positive experiences
• Strong communication skills and a professional, approachable manner
• Ability to multitask, stay organised, and remain calm under pressure
• A mindset where no request is too much and every detail matters

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.