Colleague Support Host

Are you ready to bring your energy, professionalism and people-first mindset to one of the world’s largest international banks? This is your chance to become the welcoming face and trusted support for a prestigious corporate environment where exceptional service is the standard.

We are seeking a Part-Time Colleague Support Host who will take ownership of delivering an outstanding visitor and employee experience at the banks Glasgow offices. If you thrive in a role where every day brings variety, connection and purpose, this could be the perfect fit.

As a Colleague Support Host, you’ll play a key role in ensuring the bank remains a benchmark for service excellence. Your responsibilities will include:

• Providing a warm, professional welcome to employees, visitors, VIPs and event delegates
• Building genuine relationships with clients and colleagues across the business
• Handling enquiries confidently in person, over the phone and via email
• Maintaining a polished, organised and efficient front-of-house environment
• Supporting day to day operations to ensure a seamless workplace experience
• Upholding the highest standards of customer care and personal service
• This is a role where your positivity, initiative and people skills will shine.

Hours: 22.5 hours per week, shifts from 8am-4pm, Mon-Fri
Salary: £15,736.50 per annum

You’ll be a natural communicator who enjoys engaging with people from all walks of life. To succeed, you’ll bring:

• Previous experience in a customer service or front-of-house role (essential)
• Strong organisational skills and a keen eye for detail
• Confidence managing multiple tasks in a fast-paced environment
• A proactive, self-motivated approach with the ability to use your initiative
• A warm, positive attitude and the ability to build rapport effortlessly
• If you love being at the heart of a workplace, creating memorable interactions and keeping things running smoothly, you’ll thrive here.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.