Bell Services Attendant (Overnight Bell Attendant)

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

The Bell Attendant role is a fast-paced, customer-focused position that offers invaluable exposure to Crown Melbourne's hotel operations and guest service standards. We are seeking a Full-time Overnight Bell Attendant to join our dynamic team here at Crown Promenade.

Guided by Crown’s 4Cs of Service Excellence: Be Courteous, Connect, Create and Care, we are committed to creating memorable and elevated hospitality experience. As a Bell Attendant, your responsibilities include:

• Greet guests and visitors upon arrival and departure
• Deliver, collect, and store luggage efficiently and securely
• Explain room amenities and valet park guest vehicles
• Uphold Crown’s Forbes 5-Star service standards through exceptional customer service and attention to detail

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About you

• Full, unrestricted working rights in Australia
• A current, unrestricted Australian Driver’s Licence (manual licence highly regarded)
• Previous experience in a customer service role within a premium or 5-star environment
• Strong communication and time management skills
• Commitment to working across a 24/7 rotating roster, including weekends, late nights, and public holidays

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.