Procedural Charge Specialist - Surgery

Position Summary Department: DPH Surgery Title: Procedural Charge Specialist Status: Full-Time Schedule: Monday - Friday, 8am - 5pm, flexible on shift hours Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL Onsite State-of-the-art gym and wellness center! The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities—making it easy to recharge and get your workout in before or after your shift. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2025. Employee-centric Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. Position Summary Responsible for reviewing patient accounts to ensure all charges are accurate, complete, and compliant with billing requirements. Supports procedural areas including Endoscopy, Operating Room (OR), and Cath Lab by verifying that appropriate procedure levels, supplies, and services are accurately documented and billed. Monitors and tracks high-cost supplies to ensure timely and accurate charge capture, helping to optimize revenue integrity and reduce missed charges. Demonstrates strong attention to detail and the ability to analyze clinical documentation to support accurate reimbursement. Responsibilities Essential Functions  Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes.  Responsible for reviewing patient accounts to ensure all charges are accurate, complete, and compliant with billing requirements. Supports procedural areas including Endoscopy, Operating Room (OR), and Cath Lab by verifying that appropriate procedure levels, supplies, and services are accurately documented and billed.  Monitors and tracks high-cost supplies to ensure timely and accurate charge capture, helping to optimize revenue integrity and reduce missed charges.  Will be cross-trained to perform the duties of data entry and charge management.  Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging.  Ensures prompt and accurate execution of duties and distribution of reports.  Verifies all output is complete and ensures daily charge reconciliation.  Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity.  Assists to resolve non-compliant operational or billing issues.  Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.  Performs routine Orlando Health Account Management training. Accurately and efficiently accesses hospital billing and information systems to secure and assemble all necessary physician records in order to accurately bill professional physician and/or physician extender services.  Verifies billable physician services by reviewing physician documentation.  Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing.  Batches and balances daily charges checking provider, place of service, date of service, referring physician, diagnoses and procedures.  Demonstrates self-motivation and self-direction.  Maintains all daily work processes and status reports Qualifications Education/Training High school diploma or equivalent. Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position. Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position. Experience Two (2) years’ experience in a hospital, health care or physician office setting Experience reviewing patient accounts to ensure all charges are accurate; procedural experience is a plus Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel). Essential Functions  Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes.  Responsible for reviewing patient accounts to ensure all charges are accurate, complete, and compliant with billing requirements. Supports procedural areas including Endoscopy, Operating Room (OR), and Cath Lab by verifying that appropriate procedure levels, supplies, and services are accurately documented and billed.  Monitors and tracks high-cost supplies to ensure timely and accurate charge capture, helping to optimize revenue integrity and reduce missed charges.  Will be cross-trained to perform the duties of data entry and charge management.  Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging.  Ensures prompt and accurate execution of duties and distribution of reports.  Verifies all output is complete and ensures daily charge reconciliation.  Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity.  Assists to resolve non-compliant operational or billing issues.  Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.  Performs routine Orlando Health Account Management training. Accurately and efficiently accesses hospital billing and information systems to secure and assemble all necessary physician records in order to accurately bill professional physician and/or physician extender services.  Verifies billable physician services by reviewing physician documentation.  Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing.  Batches and balances daily charges checking provider, place of service, date of service, referring physician, diagnoses and procedures.  Demonstrates self-motivation and self-direction.  Maintains all daily work processes and status reports Education/Training High school diploma or equivalent. Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position. Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position. Experience Two (2) years’ experience in a hospital, health care or physician office setting Experience reviewing patient accounts to ensure all charges are accurate; procedural experience is a plus Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel).