Administrative Assistant

Senior On-Site Service Specialist
Holyoke, MA
3 Month (Temp to Perm)
Interview Type: In-Person

• We are seeking a Senior On-Site Service Specialist to support Print & Mail Center operations for Baystate Health. The role involves high-volume printing, copying, scanning, mail processing, shipping/receiving, customer service, reporting, and administrative support. This position offers an opportunity to train under the current Site Manager and potentially transition into a Ricoh Site Manager role.

  Key Responsibilities

Operate high-volume copier, printer, scanning, and document imaging equipment. Perform binding, finishing, quality control, and document management tasks. Process incoming/outgoing mail, packages, faxes, and USPS-related activities. Generate monthly and quarterly operational and volume reports. Maintain USPS accounts, postage funds, and mailing records. Manage inventory, office supplies, and equipment maintenance logs. Respond to customer requests and service calls in a timely manner. Coordinate shipping and receiving activities. Support filing, records management, and document archiving. Assist with conference room setups, office moves, and light facility support. Travel between Baystate Health locations to support satellite staff and operational needs.

Candidates must be able to lift 50 pounds and stand for extended periods of time.