-P2P Global Reconciliation Lead

Job Summary: 
The AP Reconciliation Team Lead is responsible for overseeing the reconciliation of accounts payable transactions, ensuring accuracy, completeness, and timely resolution of discrepancies. This role involves leading a team, improving reconciliation processes, maintaining strong internal controls, and collaborating with internal and external stakeholders to ensure financial accuracy and compliance. The role ensures efficient workload allocation, SLA adherence, quality control, exception resolution, and audit compliance, while driving continuous improvement and maintaining strong alignment with Procurement, Finance, Treasury, and Shared Services. 

 

Key Responsibilities: 

Process Ownership & Execution Control 

• Own and govern end-to-end AP reconciliation processes, ensuring accuracy, completeness, and timeliness. 

• Lead monthly reconciliation approvals in OneStream for high, medium and low-risk accounts. 

• Establish and enforce standardized SOPs, controls, and execution frameworks. 

• Ensure timely identification, investigation, and resolution of reconciliation discrepancies. 

• Drive SLA/KPI adherence through active monitoring of daily operations. 

• Maintain audit-ready documentation and robust reconciliation audit trails. 

🔹 Queue Management & Work Allocation 

• Strategically allocate and balance workload across team members to optimize productivity. 

• Monitor queue health, aging, and backlog, ensuring timely closure of all activities. 

• Ensure adherence to deadlines through proactive tracking and follow-ups. 

• Evaluate team performance and drive accountability through regular reviews. 

• Train new hires and continuously upskill the team on processes and tools. 

🔹 Exception Handling & Operational Governance 

• Oversee resolution of complex reconciliation exceptions. 

• Ensure compliance with 3-way match, GR/IR, and AP exception handling policies. 

• Establish structured tracking mechanisms for exceptions, including aging and root cause visibility. 

• Act as the escalation point for critical operational issues. 

🔹 Controls, Compliance & Audit Readiness 

• Ensure strict compliance with SOX, internal controls, and audit requirements. 

• Maintain audit-ready processes, documentation, and supporting evidence. 

• Conduct periodic control checks and governance reviews. 

• Ensure accurate and compliant execution of transactions within SAP/ERP systems. 

• Provide end-to-end support for internal and external audits, including SOX audits. 

• Ensure timely submission of audit evidence, reconciliations, and supporting documentation. 

• Respond to auditor queries and provide clarifications on AP reconciliation processes. 

• Track and close audit observations and action items within agreed timelines 

🔹 Month-End Readiness & Reconciliation Support 

• Drive end-to-end month-end readiness and closure activities. 

• Oversee GR/IR open item tracking, aging analysis, and timely resolution. 

• Ensure all reconciliations are completed, reviewed, and signed off within timelines. 

• Collaborate with Finance for smooth and accurate financial close. 

🔹 SLA, Metrics & Reporting 

• Track and drive key KPIs including accuracy, aging, cycle time, and SLA adherence. 

• Review operational dashboards and provide performance insights. 

• Identify performance gaps and implement corrective actions. 

🔹 Continuous Improvement & RCA 

• Lead root cause analysis (RCA) for recurring operational issues. 

• Drive implementation of corrective and preventive actions (CAPA). 

• Identify and execute process improvements, automation opportunities, and standardization initiatives. 

• Enhance process efficiency, control effectiveness, and user experience. 

🔹 Team Coaching & Stakeholder Collaboration 

• Provide coaching, and mentorship to team members (B2/B3 levels). 

• Act as the primary escalation point for internal and external stakeholders. 

• Collaborate cross-functionally with Procurement, Finance, Treasury, and IT. 

• Ensure strong stakeholder communication, alignment, and issue resolution. 

🔷 Outcomes (Success Measures) 

• High-quality, timely reconciliation completion with minimal open items. 

• Effective queue management with balanced workloads and reduced backlogs. 

• Strong compliance with audit and SOX requirements. 

• Reduction in recurring issues through RCA and process improvements. 

• Accurate SLA/KPI reporting with continuous performance improvement. 

• Audit-ready documentation and successful audit outcomes. 

• Skilled, high-performing team with continuous development. 

🎓 Education & Experience 

• Bachelor’s degree in finance, Accounting, or related field. 

• 5–8 years of experience in P2P / Accounts Payable operations. 

• Prior experience in team handling / SME / process lead role. 

• Experience with ERP systems and reconciliation tools. 

• Knowledge of compliance frameworks (e.g., SOX) is an advantage. 

🧠 Functional Expertise 

• Strong knowledge of: 

• Invoice processing (PO & Non-PO) 

• Payment execution (runs, methods, exceptions) 

• 3-way matching and GR/IR processes 

• Travel & Expenses (T&E) 

• AP controls, compliance, and audit requirements 

⚙️ Technical Skills 

• Hands-on experience with SAP (invoice & payment processing) 

• Familiarity with AP workflow / OCR systems 

• Knowledge of manual and batch payment modules (UPR if applicable) 

• Strong proficiency in Excel (dashboards, trackers, analysis) 

  

🔷 Key Stakeholders 

Internal 

• Finance Operations 

• AP Team (Invoicing & Payment Team) 

• Procurement & Requestors 

• Controllers & Business Finance 

• Platforms / IT 

External 

• Vendors / Suppliers (invoice queries, payment status) 

• Banking partners (payment issues, rejections) 

🔷 Tools & Systems 

Core Systems 

• SAP (Invoice & Payment Processing) 

• OneStream 

• AP workflow / OCR systems 

• UPR / manual & batch payment modules (if applicable) 

Reporting & Compliance 

• AP compliance reports 

• Q-Pack / performance reporting 

• Aging & backlog trackers 

• GR/IR reconciliation reports 

• SLA/KPI dashboards 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion