Concierge

Join Our Team as a Concierge!

We are seeking a dependable and professional Concierge to join our team at 12-floor residential building located in White Rock. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

Key duties & responsibilities

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Job Type: Part-time

Starting date: June

Shift Timings

• 6 hours shift
• Monday - Friday (2 PM - 8 PM)
• Saturday -Sunday (10AM - 6 PM)

This will be coverage for a vacation shift, with the possibility of extending into a permanent weekend position starting in July.

Salary: $22 / h

Experience

• Customer service: 1 year (preferred)
• Concierge/caretaker/building manager: 1 year (preferred)

Location: White Rock, BC