Program Manager - National IT Resilience Effort

About the Opportunity

The National IT - Core Infrastructure Services department has an immediate opening for a Program Manager, reporting to Assistant Vice President.

This program focuses on uplifting operational resilience of the Federal Reserve System (FRS) defined as improving the System's ability to anticipate, respond to, recover and evolve from a wide range of disruptions or unexpected events, while maintaining the business of the Federal Reserve System.

The initial scope of work is shaped by recommendations resulting from a third-party operational resilience review. The first phase (already in flight) includes seven prioritized workstreams, with additional workstreams tentatively planned to kick off in mid-2026.

What You Will Do:

This is a highly visible role involving frequent strategic interaction with senior leadership across the System; to be supported by one to three partially dedicated project managers and/or project analysts.
• Help define program governance and oversight to facilitate achievement of the program's vision and to establish accountability and ownership for tracking and delivering intended benefits.
• Help define long-term program resource needs (including roles and responsibilities)
• Lead and coordinate program activities and artifacts including, but not limited to: program management plan and associated artifacts (e.g., RAID Log), program schedule plan development and management, and executive reporting
• Lead the continuous improvement of program processes, procedures, and tools.
• Coordinate the various aspects of multiple related projects while monitoring cross-dependencies; applies program planning based on the program's component projects' plans and schedules. Provides a unified portfolio view of business strategies, operational and budget implications, portfolio dependencies, architectural design, etc.
• Plan and facilitate regular program Steering Committee meetings.
• Lead initial and ongoing planning sessions (including creating the definition(s) of done) for program workstreams - and/or guide supporting project managers/analysts on how to do so
• May be asked to directly lead some of the more complex workstreams
• Mentor project managers and analysts helping lead/support workstreams, with the following focus: defining key milestones and activities to achieve the workstream's objective(s), tracking execution to plan and coordinating the review and completion of project status documents.
• Align individual and disparate project plans and strategies to the larger program vision to achieve macro-level benefits and results.
• Anticipate and manage issues; proactively identifies risks. Identifies cross-project dependencies and develops program risk-mitigation and timeline strategies.
• Provide reviews with the Program Sponsor and obtains approvals at key decision points to assure delivery of intended benefits.
• Proactively recommend recalibration or conclusion of the program based on an assessment of benefit realization.
• Ensure adherence to National Information Technology; Enterprise Program Management Standard; Project Assurance Function; Fiscal Service project management; and/or local project and program management principles and processes. Apply Performance and Benefits Management processes to the program lifecycle.

Qualifications:
• Bachelor's degree in computer science, project management, business administration, Information Technology or 10+ years of equivalent experience.
• 5+ years of experience managing large, complex programs.
• Independent operator who can define strategy and execute with minimal oversight.
• Able to define and guide work of other program support team members.
• Exceptional critical thinking skills - ability to analyze complex situations, break down high-level vision and/or milestones into tangible execution path, identify and explore dependencies across workstreams, and make sound strategic decisions.
• Strong communication skills - ability to translate complex technical concepts for executive audience and inspire teams across all organizational levels.
• One or more of the following certifications: PgMP (Program Management Professional), PMP (Project Management Professional), or SAFe® RTE (Release Train Engineer) is preferred.

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you'll also have access to a wide range of benefits and perks that support your health and wealth, including:
• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Paid volunteer leave
• Onsite amenities that make working here fun!

Other Requirements and Considerations:
• Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.
• Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status.
• The hiring range is $127,000 - $174,000 annually.
• For candidates located near other National IT locations, outside of Richmond, VA, the listed hiring and salary ranges may be adjusted based on your geographic location.
• Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications.
• Applications are reviewed on a rolling basis. Interested candidates are strongly encouraged to apply by March 28 2026.
• Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part Time
Full time

Regular / Temporary
Regular

Job Exempt (Yes / No)
Yes

Job Category
Project/Product Management Family Group

Work Shift
First (United States of America)