Sr. Program Manager, Delivery T&P

DESCRIPTION

Amazon’s Last Mile Delivery Training & Programs is seeking a Senior Program Manager, Delivery T&P to drive large scale product, program, and technical initiatives. In this role, the Senior Program Manager, Delivery T&P will be a key member of AMZL training team while still working very close to the action, spending time on the delivery station floor with the teams who make our places of business great. This position's impact is essential to the growth and success of our Last Mile Business Organization.

The Senior Program Manager, Delivery T&P will need to have experience influencing others and capable to work effectively with senior leadership across multiple organizations. This individual have knowledge as a self-starter, program leader, communicator, and problem solver with analytics and operations skills. In this role, the Senior Program Manager, Delivery T&P will work with worldwide cross-functional teams on complex logistics problems, deal with ambiguity, and provide innovative solutions driving content engagement and retention.

Key job responsibilities
• Develop key aspects of program strategy, tactically driving teams in and outside of your organization to deliver new programs.
• Leverage data and analytics/visualization to build out best in class Worldwide training defined by our long term delivery associate strategy.
• Support idea generation for technical strategies with partner teams to leverage new and existing technology to improve and develop new training content.
• Evaluate internal and external training programs.
• Identify best practices, technology, and capabilities across Last Mile training facilities. Support program expansion of practices and applications across the network.
• Partner with customers, internal/external teams, and engineering teams to determine project prioritization.
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
• Up to 20% travel required.

BASIC QUALIFICATIONS
• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS
• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually