Retail Sales / Customer Service Representative

About Verizon: Embark on an exciting career with Verizon as a Retail Sales / Customer Service Representative! As a global leader in telecommunications, we're actively seeking passionate individuals to join our retail team. This full-time opportunity is perfect for those who thrive on providing outstanding customer experiences and are enthusiastic about sales and technology.

Job Overview: In this Retail Sales / Customer Service Representative role, you'll be a key player in delivering exceptional service and showcasing Verizon's latest products. This full-time position in a dynamic retail environment is tailored for individuals who are passionate about sales and customer service.

Key Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Refine your sales skills through outbound calls to current Verizon customers interested in our products and services.

Qualifications

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Even better if you have one or more of the following
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Perks

• Competitive full-time salary, providing financial stability and recognition for your hard work.
• Opportunities for career advancement within the Verizon family, allowing you to grow professionally.
• Employee discounts on a wide range of Verizon products and services, ensuring you stay connected with the latest technology.
• Access to comprehensive training and development programs, supporting your continuous learning and skill enhancement.

How to Apply: Seize this exciting opportunity by submitting your resume and cover letter through our convenient online application portal. Become part of the Verizon team, where your contribution shapes the future of communication technology!