Customer Service Representative

Position Overview
The Customer Service Representative handles customer inquiries, resolves issues, and ensures a positive customer experience across communication channels.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information about products or services
• Resolve customer concerns or escalate when necessary
• Process orders, returns, and service requests
• Maintain records of customer interactions
• Follow service standards and company policies

• Strong verbal and written communication skills
• Customer-focused and problem-solving mindset
• Basic computer and data entry skills
• Ability to work under pressure and manage multiple tasks
• Attention to detail
• Reliable and professional demeanor

• Competitive salary package
• Growth opportunities within a supportive and expanding organization
• Skill development in sales, communication, and client relations
• Collaborative and professional work environment
• Full-time job position with consistent schedule