Social Media Community Manager at ektello Englewood Cliffs, NJ

Social Media Community Manager job at ektello. Englewood Cliffs, NJ.

Top Skills: Community Management, Social media management, Content creation

Summary

The main function of a marketing manager is to lead the research market conditions in local, regional, or national areas to determine potential sales of a product or service. A typical marketing manager is responsible for gathering information on competitors and methods of marketing and distribution.

Key Responsibilities

• Support day-to-day community management across social platforms, including monitoring conversations, responding to followers, and escalating issues as needed
• Collaborate with the Community Management Lead to execute community engagement strategies and uphold brand voice
• Create and edit engaging social content (static, video, stories, Reels/TikToks, etc.)
• Partner with the Content Creation Lead to bring campaign ideas to life, ensuring alignment with tone, aesthetic, and platform-specific best practices
• Stay up to date on social media trends, pop culture moments, and emerging platforms
• Contribute to content calendar planning, copywriting, and post-production editing
• Help maintain social media security practices, platform hygiene, and password protocols

Qualifications

• 6 years of professional experience in social media marketing, with hands-on experience in both community management and content creation
• Proficient in social tools (e.g., Sprinklr or native platform tools)
• Skilled in editing software (e.g., Adobe Express, CapCut, or Premiere)
• Deep understanding of social media culture, tone, and emerging trends
• Excellent communication and collaboration skills
• Highly organized and detail-oriented with the ability to manage multiple tasks in a fast-paced environment

Bonus If You

• Have experience working in a brand or agency setting
• Are a natural storyteller with a strong sense of brand tone and visual identity
• Have worked on influencer or UGC-driven campaigns