Travel Program and Data Systems Analyst II, Business Operations

Summary of the Role:

As a Travel Program and Data Systems Analyst II, Business Operations, you will support the day-to-day operations and continuous improvement of a global business travel program across air, hotel, ground transportation, meetings, and corporate card initiatives, while serving as a subject-matter expert in travel technologies. You will leverage data and systems to analyze travel spend, compliance, savings, and traveler behavior, while identifying opportunities for automation, AI integration, and process improvements and partnering with IT and vendors on integrations and change management. Additionally, you will develop dashboards and reports, support audits and data integrity, and contribute to global rollouts, communications, and training for new tools, policies, and processes.

Key Responsibilities and Role Accountabilities:

• Support day-to-day management of the global business travel program
• Act as a subject-matter expert for travel technologies and system platforms
• Support implementation, optimization and enhancements of travel systems
• Identify opportunities for automation, AI and process improvements
• Partner with IT and vendors on system integrations, testing and change management
• Analyze travel spend, compliance, savings, and traveler behavior
• Create dashboards and reports for stakeholders and leadership
• Support audits, data integrity checks, and continuous program improvement initiatives
• Support global rollouts, communications, and training for new tools, policies, and processes
• Assist with Request for Proposals (RFPs), pilots, and transformation projects related to travel and expense

​​​​​​Education and Work Experience:

• Bachelor’s degree in Information Management System, Computer Science, Information Technology, Business Management or related field of study.
• At least 3 years of work experience particularly in data systems, data management, dashboard development, data analysis, system integration, system configuration and automation.
• Industry experience in IT services, Shared Services, Global Business Services or Multinational organizations is highly preferred.
• Familiarity with NDC, online booking enhancements and emerging travel tech trend.
• Exposure to corporate card programs and expense compliance is an advantage.

Skills and Competency Requirements:

• Proven ability to analyze data and translate insights into actionable outcomes
• Excellent communication and stakeholder management skills
• Strong interest in and aptitude for technology, automation, AI, and digital transformation
• Comfortable testing new tools, piloting solutions, and driving adoption
• Advanced Excel skills, with experience in dashboards, BI tools, and reporting platforms

Other Requirements:

• Open to employment opportunities in Binan City, Laguna, CALABARZON, Philippines.
• Open to an onsite work arrangement.
• Open to a dayshift work schedule.
• Open to travel overseas when needed.

Important Reminders:

• We provide free medical examination.
• We do not collect any original requirements.
• We do not collect any fees at any stage of the hiring process.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.