Technical Lead

Technical Lead

Eurofins IT Solutions, Bengaluru, Karnataka, India

With 54 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies.

BPT is enabled by global engineering teams working on suite of next-generation applications including Laboratory Information Management Systems (LIMS), Electronic Notebook (ELN), LabAccess etc. As Associate Software Engineer, you will be a crucial part of our delivery team, ensuring the Eurofins Electronic Notebook product’s continuous integration and continuous deployment (environments maintenance, build, deployment etc. with quick turnaround time there by reducing the impact on Business) for a suite of applications in collaboration with other stake holders. These are sophisticated computer programs that will be used by our scientists, engineers, and technicians to document research, experiments, and procedures performed in our international network of laboratories. As a technology leader, BPT wants to give you the opportunity not just to accept new challenges and opportunities but to impress with your ingenuity, focus, attention to detail and collaboration with a global team of professionals.

This role reports to a Deputy Manager.

Role Summary:
The Technical Lead – Application Maintenance will be responsible for ensuring stability, performance, and continuous improvement of Eurofins’ Electronic Notebook (ELN) applications. This role involves leading a team focused on application maintenance, troubleshooting, performance optimization, and minor enhancements, while collaborating with global stakeholders to deliver high-quality solutions.

Experience:
10 to 12 years of experience in software development and application maintenance.

Technical Expertise:

• Backend: .NET Core (6/7/8), C#, ASP.NET Core, MVC, WebAPI, Postman
• Frontend: Angular 7+, JavaScript, TypeScript, jQuery, HTML5, CSS3
• Database & Cloud: MSSQL, Cosmos DB, Redis, Elastic Search, Azure Functions
• DevOps & Architecture: Azure DevOps, CI/CD, Event-Driven Architecture, Domain Driven Design, Microservices
• Familiarity with UI and Unit Testing frameworks (MS Test, Jasmine, MOQ, NUnit, Karma)
• Strong understanding of OOP, SOLID principles, and design patterns
• Working knowledge of Authentication and Authorization [OAuth2, OpenIDC]
• Experience with at least one SOA (Service-Oriented Architecture) project

Responsibilities:

• Application Maintenance: Ensure stability, performance, and reliability of existing applications; handle bug fixes, patches, and minor enhancements.
• Performance Optimization: Identify and fix performance bottlenecks in code, queries, and infrastructure.
• Code Quality & Reviews: Own the quality of code changes, conduct code reviews, and enforce best practices.
• Technical Leadership: Mentor and guide team members; ensure adherence to maintenance processes and standards.
• Customer Interaction: Work closely with global teams and customers to understand issues and provide timely resolutions.
• Problem Management: Troubleshoot complex issues, resolve production incidents, and perform root cause analysis.
• Documentation: Maintain technical documentation for fixes, enhancements, and processes.
• Advocate for FURPS principles (Functionality, Usability, Reliability, Performance, Supportability).

Methodology:

• Should have worked in an AGILE practice methodology (preferably SCRUM).

Soft Skills:

• Strong problem-solving skills for maintenance scenarios.
• Excellent communication and collaboration skills.
• Self-motivated, “get-it-done” attitude with the ability to think critically.
• Enjoy working with globally distributed teams and across cultures.
• Desire to learn new areas and work with uncertainties.
• Discipline to pay attention to deadlines, details, and quality.
• Good communication and interpersonal skills.
• Quick learner with strong troubleshooting skills.
   

Personal Skills:

• Customer-service oriented with a problem-solving attitude;
• Strong attention to detail and accuracy is essential;
• Entrepreneurial thinking and flexibility to change;
• Very good English communication skills (concise writing and orally convincing);
• Structured and clear writing skills;
• Proven ability to solve complex business problems using analytical reasoning;
• Demonstrated positive attitude, self-motivated, team player.

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.

PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.