Customer Service Representative

Client Services Representative

Onsite | Full‑Time | Growth‑Focused Opportunity

Location: Pittston, PA

Are you customer‑driven and looking to build a long‑term career? Join our growing team as a Client Services Representative, where you’ll support small business clients, resolve inquiries, and develop valuable professional skills in a collaborative, people‑first environment. Why You’ll Love This Role

• Make a Difference: Support small business owners by delivering clear answers, solutions, and peace of mind.
• Career Growth: Opportunity to obtain your insurance license and advance into leadership roles.
• Fast‑Growing Company: Over 400% growth, offering strong long‑term stability and advancement potential.
• Supportive Culture: Friendly, laid‑back team environment with hands‑on leadership and open communication.
• Comprehensive Training: Structured, onsite training to set you up for success from day one. Schedule & Training
• Training: Onsite, starting at 9:00 AM EST
• Operating Hours: 7:00 AM – 9:00 PM EST
• Schedule: Monday–Friday, 8.5‑hour onsite shifts Compensation
• Competitive hourly pay plus incentive opportunities
• Additional performance‑based earning potential What You’ll Do
• Deliver one‑call resolution for client questions and concerns
• Handle inbound calls related to policy questions, updates, and changes
• Assist with cancellation saves and autopay enrollment
• Accurately document calls, client interactions, and inbound leads
• Follow up on pending items to ensure full resolution
• Build strong client relationships and contribute to team success What We’re Looking For
• Strong customer service and communication skills (phone and email)
• Reliable, punctual, and comfortable multitasking in a fast‑paced environment
• Positive, professional, and customer‑focused mindset
• Motivated to learn, grow, and advance within the organization

Job Type & Location

This is a Contract to Hire position based out of Pittston, PA. Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

This is a fully onsite position in Pittston,PA. Application Deadline

This position is anticipated to close on Apr 18, 2026. h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.