Commercial Product Manager

Commercial Product Manager Are you able to navigate complex underwriting issues to make informed decisions? Do you have 10 years commercial insurance experience? Read on!! Aon South Africa is recruiting a Commercial Product Manager based, on a hybrid basis, from our Head Office in Sandton. The role of a Product Manager is integral to business and its value proposition. This is a centralized national role to manage the operational responsibility of products under binder/outsource as well as volume based Insurer shelf products. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Manage a suite of Aon binder/outsourced products with specific reference to: Underwriting Agreements – Overseeing the implementation, documentation and communication of the underwriting & risk acceptance provided by insurers ensuring the these are regularly and appropriately communicated with the business. Underwriting Management – Underwriting & risk acceptance and any underwriting queries and escalating underwriting queries to the insurer that fall outside of our mandate and negotiating acceptable terms with insurers. Communication with colleague on all product updates. Develop and update client standard letters as required. Branch Liaison – Overseeing any underwriting or product concerns from the branches. Policy administration system – ensure that the system aligns with the policy wordings, endorsements, excesses, limits, schedules and fulfilment policy documentation. Logging and testing of calls as required. Product Changes – Providing IT with the specification of changes required to be implemented in the policy management system as well as managing the UAT for sign off of such changes. Accounting – dealing with queries; Insurers bordereaux, Insurers payment and premium allocation queries. Bulk Communication – project management end-to-end process of bulk communications. Arranging bulk communication of client communications. Managing and operationalizing any projects in respect of risk mitigation and data integrity. Facilitation of audits conducted by Insurers. Internal audits and Root cause on errors: Analysis, response, and management of corrective action in respect of weaknesses identified in internal audit reports. Building excellent working relationships with Product owners, colleagues and insurers. Ensuring high quality, efficient and compliant delivery of all administrative and transactional activities: Identify and implement mechanisms to ensure that insurer mandates are adhered to Participate in workshops to support ongoing business change and improvement initiatives. Provide product expertise, knowledge and information completely and accurately as required. Support/facilitate product testing (UAT) with the business. Build the Aon Avenue Commercial library. Build compulsory assessment questions i.r.o ABS product (and others as may be required). Participate in ad hoc business and system projects as required. How this opportunity is different This is your opportunity to sell the role! What makes Aon and the role different, and more attractive, than our competitors? Bring the role to life by outlining who they will be collaborating with, and equally who will be supporting them Skills and experience that will lead to success Qualifications. A minimum of Grade 12 or equivalent A Bachelor’s degree is preferable Registered as a representative with the FSB in terms of the FAIS Act Knowledge Commercial insurance technical knowledge. Above average fluency in written and spoken English. Be computer literate with experience in MS Word & Excel Skills and Attributes. Well-developed written and spoken communication skills. Good interpersonal and organisational skills. Risk underwriting skills Strong negotiation skills Possesses analytical, technical and problem-solving skills and abilities Experience. Minimum 10 years commercial insurance experience Well-developed knowledge of FSCA requirements and standards; A proven record of successful business experience in a similar or related environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #li-ao1 2576830 Commercial Product Manager Are you able to navigate complex underwriting issues to make informed decisions? Do you have 10 years commercial insurance experience? Read on!! Aon South Africa is recruiting a Commercial Product Manager based, on a hybrid basis, from our Head Office in Sandton. The role of a Product Manager is integral to business and its value proposition. This is a centralized national role to manage the operational responsibility of products under binder/outsource as well as volume based Insurer shelf products. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Manage a suite of Aon binder/outsourced products with specific reference to: Underwriting Agreements – Overseeing the implementation, documentation and communication of the underwriting & risk acceptance provided by insurers ensuring the these are regularly and appropriately communicated with the business. Underwriting Management – Underwriting & risk acceptance and any underwriting queries and escalating underwriting queries to the insurer that fall outside of our mandate and negotiating acceptable terms with insurers. Communication with colleague on all product updates. Develop and update client standard letters as required. Branch Liaison – Overseeing any underwriting or product concerns from the branches. Policy administration system – ensure that the system aligns with the policy wordings, endorsements, excesses, limits, schedules and fulfilment policy documentation. Logging and testing of calls as required. Product Changes – Providing IT with the specification of changes required to be implemented in the policy management system as well as managing the UAT for sign off of such changes. Accounting – dealing with queries; Insurers bordereaux, Insurers payment and premium allocation queries. Bulk Communication – project management end-to-end process of bulk communications. Arranging bulk communication of client communications. Managing and operationalizing any projects in respect of risk mitigation and data integrity. Facilitation of audits conducted by Insurers. Internal audits and Root cause on errors: Analysis, response, and management of corrective action in respect of weaknesses identified in internal audit reports. Building excellent working relationships with Product owners, colleagues and insurers. Ensuring high quality, efficient and compliant delivery of all administrative and transactional activities: Identify and implement mechanisms to ensure that insurer mandates are adhered to Participate in workshops to support ongoing business change and improvement initiatives. Provide product expertise, knowledge and information completely and accurately as required. Support/facilitate product testing (UAT) with the business. Build the Aon Avenue Commercial library. Build compulsory assessment questions i.r.o ABS product (and others as may be required). Participate in ad hoc business and system projects as required. How this opportunity is different This is your opportunity to sell the role! What makes Aon and the role different, and more attractive, than our competitors? Bring the role to life by outlining who they will be collaborating with, and equally who will be supporting them Skills and experience that will lead to success Qualifications. A minimum of Grade 12 or equivalent A Bachelor’s degree is preferable Registered as a representative with the FSB in terms of the FAIS Act Knowledge Commercial insurance technical knowledge. Above average fluency in written and spoken English. Be computer literate with experience in MS Word & Excel Skills and Attributes. Well-developed written and spoken communication skills. Good interpersonal and organisational skills. Risk underwriting skills Strong negotiation skills Possesses analytical, technical and problem-solving skills and abilities Experience. Minimum 10 years commercial insurance experience Well-developed knowledge of FSCA requirements and standards; A proven record of successful business experience in a similar or related environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #li-ao1