Scheduling Services Business Analyst (Jurisdictional and Fire and B&M) Intern

This position is responsible for analyzing, identifying, and recommending process enhancements or discontinuation. The intern will handle various tasks with increasing complexity that requires technical knowledge of systems and procedures, under direct supervision. The role considers the full lifecycle of specific processes and through analysis and stakeholder feedback will recommend proposed changes to support timely delivery of quality products and services to both new and existing clients. All activities are in support of and at the direction of the authorized individuals(s) within FM. FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. The scope of the Scheduling Services Business Analyst responsibilities is to analyze, create, and determine return of investment and needed resources for enhanced and new services. Ongoing communication, including updates with stakeholders will be a key responsibility. Qualifications High School or GED A degree in business and risk management or university coursework is preferred! Experience Minimum of 2 years - Education and work experience will be considered! Preferably within an insurance or other regulatory environment. Skills Knowledge of Microsoft Office applications, specifically Excel and Outlook with ability to learn new systems Good Communication skills, both oral and written. Embraces teamwork Team player, with the ability to work independently Problem-solving abilities Ability to plan, coordinate, and prioritize work Attention to detail Self-motivated Solid math aptitude and analytical skills Time management Flexibility/adaptability to change works well under pressure Ability to multi-task Customer service oriented FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. High School or GED A degree in business and risk management or university coursework is preferred! Experience Minimum of 2 years - Education and work experience will be considered! Preferably within an insurance or other regulatory environment. Skills Knowledge of Microsoft Office applications, specifically Excel and Outlook with ability to learn new systems Good Communication skills, both oral and written. Embraces teamwork Team player, with the ability to work independently Problem-solving abilities Ability to plan, coordinate, and prioritize work Attention to detail Self-motivated Solid math aptitude and analytical skills Time management Flexibility/adaptability to change works well under pressure Ability to multi-task Customer service oriented FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.