Financial Counselor I - WPH - DAYS

Position Summary ✨ Now Hiring at Orlando Health Winnie Palmer Hospital for Women & Babies! ✨ Are you passionate about patient-centered care and making a meaningful impact behind the scenes in a world-class healthcare environment? Join the team at Orlando Health Winnie Palmer Hospital for Women & Babies, a nationally recognized leader in women’s and newborn care and a proud Magnet®-designated facility known for nursing excellence and exceptional patient outcomes. We are currently seeking a Financial Counselor I (Full-Time, Day Shift) to support our Women’s Patient Access / Triage Registration team. In this vital role, you will be the trusted guide for patients and families, helping ensure a smooth and supportive financial experience by: Assisting with patient registration and demographic/insurance data collection • Verifying insurance benefits and obtaining authorizations • Explaining coverage, co-pays, deductibles, and financial responsibilities with compassion and clarity • Collecting required documentation and completing accurate system entries • Providing exceptional customer service in a fast-paced, patient-focused environment 🌟 Why Winnie Palmer? • Nearly 14,000 babies welcomed each year • One of the largest NICUs in the country (142 beds) • National recognition for excellence in neonatology and women’s health • A collaborative culture built on compassion, respect, and innovation 📍 Location: Orlando, Florida (Downtown Campus) 🕒 Shift: Full-Time, Day Shift 🎓 Education: High School Diploma or equivalent 💼 Experience: 2+ years in customer service, financial, or business office setting If you’re detail-oriented, compassionate, and ready to support families during some of their most important moments—this is your opportunity to join one of the most respected hospitals in the nation. 💙 Be part of something meaningful. Be part of Winnie Palmer.