Business Analyst

Business Analyst

Role Summary

The Business Analyst will be responsible for eliciting, analysing, validating, and detailing business requirements to support change initiatives across the organisation. Operating as a key liaison between LSE plc business participants and website team, this role ensures solutions are aligned with business objectives and delivered to the required quality standards. The candidate will be a part of change lifecycle—from definition and impact assessments to testing and implementation.

Key Responsibilities

Requirements Gathering & Analysis

• Elicit, document, and validate business requirements through stakeholder engagement, review of existing documentation, and analysis of business processes.

• Maintain and update work and Traceability Matrix to ensure full lifecycle coverage.

• Analyse customer, regulatory, and internal requirements to support solution definition and technical design processes.

• Draft project briefs and other project material for engineering teams and governance forums

• Ability to understand and document business processes and dependencies

• Develop automation strategies that reduce manual effort, improve data accuracy, and strengthen controls.

• Monitor, analyse, and optimise workflow processes using process‑mining insights to drive continuous improvement

Change Impact & Documentation

• Conduct impact assessments to identify business, operational, and system implications of proposed changes.

• Contribute to and help prepare Business Impact Assessments and project artefacts within the PID (Project Initiation Document).

• Produce functional specifications and process documentation to support development and operational teams.

Engagement

• Partner with multi-functional stakeholders in operations and business to drive project delivery

• Partner with business teams to identify inefficiencies in current business processes

• Work closely with legal and records management teams to establish data requirements and ensure all processes adhere to compliance standards.

• Facilitate communication between business and technical contributors, ensuring clarity of requirements and expectations.

Testing & Quality Assurance

• Support User Acceptance Testing (UAT) for the major website releases.

• Assist in validating methods against business requirements and identifying gaps or defects.

• Provide input into quality assurance activities for change initiatives.

Process Improvement & Support

• finds opportunities for business process optimisation to continuous improvement initiatives.

• Support project teams in organising information, preparing reports, and ensuring alignment with governance frameworks.

Required Skills & Competencies

Technical & Analytical Skills

• Strong analytical ability with experience evaluating data, systems, and processes to form actionable recommendations.

• Ability to interpret business needs and translate them into technical requirements in delivering efficiency.

• Know the latest with Power Platform updates, AI trends, and industry transformation strategies.

• Drive adoption of new tools and techniques across the organisation.

AI & Automation Skills

• Good understanding of Microsoft Copilot capabilities and experience implementing Copilot Studio solutions (Using workflow)

• Familiarity with other LLMs and their capabilities.

Interpersonal & Communication Skills

• Excellent written and verbal communication skills, including the ability to convey complex information clearly.

• Ability to collaborate effectively in team environments and lead stakeholder expectations professionally.

Professional Capabilities

• Strong organisational skills, with the ability to prioritise tasks and work within structured project plans.

• Flexibility to adapt to change and lead challenging priorities in dynamic environments.

• Adaptability & Learning: willing to learn, take direction, and adapt to changing priorities.

Experience & Qualifications

• Academic background in Business, IT, Finance, Economics, or related fields preferred.

• Experience in business analysis, project support, or related roles within financial services, technology, or operational environments.

• Knowledge of regulatory, market, or operational processes is advantageous depending on the business area.

Working style and hours of work

• Hybrid working style - blended 3 days of work in office

• Shift work – UK working hours

• Office location – Malabe

Key Behaviours/Values

• Integrity: We stand by our principles and deliver on our promises. We earn trust by acting responsibly.

• Partnership: Our open model is integral to how we do business. We forge long-term relationships; we work together to solve evolving needs and deliver strategic outcomes.

• Excellence: Our breadth of capabilities sets us apart, globally. We achieve industry leading outcomes by combining unique, diverse perspectives and knowledge across markets.

• Change: We embrace change. We combine human ingenuity, technology, risk management, and insight to create the products and services that lead and shape the industry

What you’ll get in return

• Ability to work in a dynamic, exciting environment at the heart of global capital markets

• Be part of a hardworking team

• Exposure to internal stakeholders across varied fields; and

• Hybrid working environment.

Career Stage:

Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.