Senior Officer Onboarding

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To monitor and review all new personal account applications from the various distribution channels within Standard Bank Offshore (SBO), providing assistance with training/support/checking of new starters applications and sign off of 'Standard & Medium Risk' rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience.

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable, Business Commerce, Finance and Accounting

Minimum Qualification: 

• Secondary/High school/A levels
• Higher Certificate in Business Commerce (Preferred)

Experience Required :

• 3 - 4 years experience in Offshore Operations
• Experience in dealing with corporate on-boarding of customer accounts and dealing in client risk management.

Key Outputs :

• Conduct on boarding reviews of all new personal account applications from the various distribution channels within Standard Bank Offshore (SBO), ensuring that new accounts are reviewed within pre-agreed time scales.
• Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution and ensure that new business reviews are conducted in line with the “Client Take on and Maintenance Manual” updated from time to time by Compliance.
• Validate source of funds in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained prior to account opening.
• Undertake relevant searches mainly via the internet and Accuity/Finscan to highlight adverse media, PEP connections, sanctions considerations and corroborate activities / SOW.
• Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification.

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Embracing Change
• Team Working
• Following Procedures
• Interacting with People

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Attitude of Customer Experience
• Customer Acceptance & Review (Business Banking)
• Query Resolution

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