Senior Officer Onboarding (Fixed Term Contract)

PLEASE NOTE:

• This role is not open to relocation.  Only candidates who have residency and right to work in the Isle of Man can be considered.
• This role is a Fixed Term Contract

To monitor and review all new personal account applications from the various distribution channels within Standard Bank Offshore (SB0), providing assistance with training/support/checking of new starters applications and sign off of 'Standard & Medium Risk' rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience.

Minimum Qualification: 

• Secondary/High school/A levels/Matric

Experience Required :

• 3 - 4 years experience in Operations
• Experience in dealing with corporate on-boarding of customer accounts and dealing
  in client risk management.

Key Outputs :

• Conduct on boarding reviews of all new personal account applications from the various distribution channels within Standard Bank Offshore (SBO), ensuring that new accounts are reviewed within pre-agreed time scales.
• Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution and ensure that new business reviews are conducted in line with the “Client Take on and Maintenance Manual” updated from time to time by Compliance.
• Validate source of funds in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained prior to account opening.
• Undertake relevant searches mainly via the internet and Accuity/Finscan to highlight adverse media, PEP connections, sanctions considerations and corroborate activities / SOW.
• Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification.

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Embracing Change
• Following Procedures
• Interacting with People
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Thinking Positively
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Attitude of Customer Experience
• Customer Acceptance & Review (Business Banking)
• Query Resolution

#SBO