CW Field Service Technician

Role Description:   

•    Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as 

     well as in compliance with all safety standards      

Key Tasks : 

Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and 

submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to  customers' satisfaction and in meeting department's sales targets 

•    Complete and submit service reports timely to department's coordinator for capturing of man hours and  

travelling hours into SAP for analysis as and when required 

•    Conduct testing and equipment failure analysis on customers' equipment in order to improve and  

stabilize equipment performance during service tasks assigned. This includes making recommendations  

for parts whenever necessary 

•    Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to  

required EHS standards and company policies 

•    Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend  

repair and servicing as and when required. 

•    Participate in periodic service and safety training as scheduled to ensure constant update of product  knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities 

•    Perform field activities according to EHS procedures and standards in order to achieve required safety  

standards.

Awareness of ISO 14001 & 45001 standard

Key Job Requirements 

Qualification/Education:  

•    Min Certificate or Diploma in Electrical or Mechanical Engineering or related field 

Professional Experience  

•    At least 2 year(s) of working experience in the related field. 

Behavioral Competencies: 

The statements in this Job Description are intended to describe in general, the nature of duties and work being performed in  this  position.  They are not  to  be  interpreted  to  be  an  exhaustive  list  of  all responsibilities and activities required of the position. The content is subject to change from time to time and both parties are to ensure that content is revised when changes occur