Senior CRM Product Manager | $4.5K-$5.5K USD Monthly + Hybrid | Global Language & Business Services Company

We are looking for a Senior CRM Product Manager (Salesforce) to own and drive the CRM operating model end-to-end in a fast-paced, high-growth environment. This is not a coordination role, it is a true ownership role.

You will be responsible for creating structure, clarity, and scalability across CRM strategy, backlog management, prioritization, and execution. You will work cross-functionally with business stakeholders, engineers, and leadership to ensure the CRM evolves in alignment with company goals.

Responsibilities: 

• Own and manage the CRM backlog end-to-end.
• Enforce structured intake processes and proper documentation of requests.
• Translate business requirements into clear product specifications.
• Lead prioritization across multiple stakeholders with competing demands.
• Communicate trade-offs and priorities clearly across technical and non-technical teams.
• Push back when necessary to protect long-term product health.
• Ensure clear execution by defining requirements, user stories, and acceptance criteria.
• Oversee CRM enhancements, updates, and overall platform evolution.
• Provide visibility through reporting on backlog health and delivery progress.

• 4-8+ years of experience in CRM/Product Management (Salesforce preferred).
• Proven experience owning and driving a CRM backlog independently.
• Experience working in complex, multi-stakeholder environments.
• Minimum of C1 level English with strong experience working with international teams. 
• Strong understanding of sales and marketing processes within CRM systems.
• Hands-on knowledge of Salesforce (configuration, data models, workflows).
• Experience collaborating with developers, admins, and technical teams.
• High level of ownership, autonomy, and structured thinking.
• Exposure to AI-driven SaaS products.

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Reach out to us at www.saas-talent.com to learn more about how we can help you.

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