Casual Dining Server

Description

As a Casual Dining Server at Buffalo Wild Wings, you are much more than a food runner; you are the Chief Experience Officer for every guest who walks through our doors. Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless. You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for. Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day.

Qualifications

• Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP.
• Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service.

Benefits

• Work in a fun, vibrant setting where the best games are always on an amazing perk that's just part of a great day!
• Receive Weekly Pay.
• Enjoy Flexible Scheduling Options to fit your lifestyle.
• Take advantage of a Generous Shift Meal Discount and Family Dining Discounts.
• Access Industry-Leading Training and Continuous Learning Opportunities.
• Benefit from Clear Career Paths for Professional Advancement.
• Included are Paid Time Off (PTO) benefits.
• Enroll in a 401(k) Retirement Plan featuring a Company Match.
• Programs for Tuition Reimbursement are available.
• Comprehensive Insurance Coverage, including Medical, Dental, and Vision.
• Participate in the Champions of Hope Community Involvement Program.
• A Lucrative Cash Referral Program is in place.
• Access to Journey Wellbeing Support Tools.
• Exclusive Perks and Discounts via the PerkSpot Program.
• A Robust Recognition Program honors Outstanding Employee Performance.
• Safety is supported through Slip-Resistant Shoe Programs.
• Engaging Local Community and Charitable Initiatives.
• Opportunity to apply for the Igniting Dreams Grant Program.
• Participate in Exciting Training Contests.

Responsibilities

• Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience.
• Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment.
• Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar.
• Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions.
• Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction.
• Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines.
• Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment.
• Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service.