Customer Service Representative Pop-up Events

Company Description

The company details for GSP CAMPAIGNS were not provided. We focus on providing engaging and dynamic experiences at pop-up events. Our mission is to bring brands closer to their audiences through exceptional event services, ensuring high-quality customer interactions and satisfaction. Located in New York, NY, we foster a collaborative culture that values diversity, innovation, and a commitment to excellence.

Role Description

This is a full-time, on-site position located in New York, NY. As a Customer Service Representative for Pop-up Events, you will be responsible for engaging directly with customers at various events, addressing inquiries, resolving concerns, ensuring customer satisfaction, and fostering a positive customer experience. Additional responsibilities include accurately communicating product and service information, collecting feedback from event attendees, and supporting the event team in delivering exceptional service.

Qualifications

• Proven skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
• Experience in enhancing Customer Experience and maintaining high customer engagement levels
• Strong interpersonal and communication abilities, with a focus on active listening and problem-solving
• Ability to work collaboratively in an on-site, event-driven environment
• High energy, adaptability, and professionalism in fast-paced settings
• Previous experience in events or brand activation is beneficial
• High school diploma or equivalent; additional certifications in customer service are a plus