Gran-u-lawn
WebsiteCustomer Service Rep
Company
Role
Customer Service Rep
Location
Job type
Full-time
Found on Mokaru
1 month ago
Salary
Job description
About us
We are a locally owned and operated lawn care company. We also have a self storage company and Uhaul we run out of the same location. We have been in business for over 40 years and currently have 20 employees
Our work environment includes
- Modern office setting
- Fun and fast paced
- Team oriented
**Job Overview:**
Gran-U-Lawn and One Stop Storage are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This is a fast paced office environment where every day is something a little different.
**Responsibilities:**
- Handle inbound and outbound customer calls professionally and courteously
- Assist customers with payments and billing
- Maintain accurate customer records by updating account information
- Resolve customer complaints promptly and effectively
- Utilize excellent phone etiquette and communication skills to ensure customer satisfaction
- Perform data entry tasks accurately and efficiently
**Qualifications:**
- Proven experience in customer service or related field
- Strong communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer systems
- Experience with outbound calling is advantageous
- Sales experience is a bonus
-Experience in lawn care and/or Self Storage helpful
Joining our team as a Customer Service Representative offers the opportunity to engage with diverse customers, enhance your communication skills, and contribute to a positive customer experience.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person


