Customer Service Rep

About us

We are a locally owned and operated lawn care company. We also have a self storage company and Uhaul we run out of the same location. We have been in business for over 40 years and currently have 20 employees

Our work environment includes

• Modern office setting
• Fun and fast paced
• Team oriented

**Job Overview:**

Gran-U-Lawn and One Stop Storage are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This is a fast paced office environment where every day is something a little different.

**Responsibilities:**

• Handle inbound and outbound customer calls professionally and courteously
• Assist customers with payments and billing
• Maintain accurate customer records by updating account information
• Resolve customer complaints promptly and effectively
• Utilize excellent phone etiquette and communication skills to ensure customer satisfaction
• Perform data entry tasks accurately and efficiently

**Qualifications:**

• Proven experience in customer service or related field
• Strong communication skills
• Ability to analyze customer needs and provide appropriate solutions
• Proficient in data entry and computer systems
• Experience with outbound calling is advantageous
• Sales experience is a bonus

-Experience in lawn care and/or Self Storage helpful

Joining our team as a Customer Service Representative offers the opportunity to engage with diverse customers, enhance your communication skills, and contribute to a positive customer experience.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person