Delivery Hero
Associate, Account Management
Company
Role
Associate, Account Management
Location
Job type
Full-time
Posted
2 weeks ago
Salary
Job description
- Serve as the primary point of contact for our top vendors, fostering strong relationships to ensure successful partnerships between foodpanda and restaurant owners.
- Identify and troubleshoot problem areas, proactively addressing issues to enhance loyalty and collaboration.
- Renegotiate commission and exclusivity agreements with vendors to support the revenue stream and maximize profitability.
- Coordinate with vendors to secure monthly deals and promotions, driving customer engagement and increasing sales.
- Contact restaurants with high fail rates to investigate the reasons behind the failures and provide assistance to reduce these rates.
- Collaborate with various departments to improve vendor performance and resolve operational challenges.
- Coordinate and actively participate in offline events to promote foodpanda's brand and strengthen relationships with vendors and customers.
- Provide operational and administrative support to ensure smooth business operations.
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proficiency in English and Khmer, both written and spoken.
- Serve as the primary point of contact for business partners, ensuring strong relationships and effective collaboration.
- Drive sales of our advertisement products by identifying vendor needs and presenting tailored solutions.
- Strategically improve and expand our vendor portfolio to enhance business opportunities.
- Resolve any issues or challenges with partners and vendors.
- Proficiency with Google Workspace.
- Strong communication and coordination skills, with a proven ability to resolve complex issues.
