Mercier Consultancy Group

Mercier Consultancy Group

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Dutch Customer Support Specialist - Work In Greece - Fully Paid Relocation

Role

Dutch Customer Support Specialist - Work In Greece - Fully Paid Relocation

Job type

Full-time

Posted

17 hours ago

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Salary

Not disclosed by employer

Benefits

Competitive monthly salary fully paid relocation package monthly performance bonus 2 extra salaries per year fully paid training health insurance and much more...

Job description

Mercier Consultancy MD is offering an excellent opportunity for a Dutch Customer Support Specialist to work in Greece with a fully paid relocation package. This role is ideal for passionate individuals who are fluent in Dutch and committed to delivering exceptional customer service. As a vital part of our customer support team, you will provide assistance to Dutch-speaking clients, ensuring their satisfaction and fostering positive relations. Key Responsibilities Provide high-quality customer support to Dutch-speaking clients through various channels such as phone, email, and chat. Address customer inquiries, troubleshoot issues, and provide timely resolutions. Maintain accurate records of customer interactions and follow up as necessary. Collaborate with team members and other departments to resolve complex problems. Stay informed about product updates and company policies to offer accurate information. Participate in training sessions to enhance knowledge and skills.

Fluency in Dutch (both spoken and written) is essential; English skills are a plus. Previous experience in customer support or related roles is preferred. Excellent communication and interpersonal skills to effectively engage with customers. Strong problem-solving abilities and a customer-first attitude. Familiarity with CRM software and general computer proficiency. Ability to work independently and manage time effectively in a remote or office environment. Willingness to relocate to Greece with relocation expenses fully covered.

Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Health Insurance And Much More...

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