Business Analyst

The Business Analyst understands business problems and opportunities, recommends solutions, and leads analysis activities for high-priority projects. This role supports products, processes, and users, collaborates with business leaders and digital teams, and improves technology use by defining requirements and delivering insights.

Responsibilities:

• Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.  

• Under general direction of Business Analyst Lead or other stakeholder to lead and direct analysis activities for high-priority projects requiring high degrees of functional integration 

• The role includes supporting the product, processes, and users.    

• Work with business leaders, system users, outside vendors and other digital teams to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation 

Strategic Business Analysis Planning & Execution 

• Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin 

• Participate in product road mapping 

• Provide strategic recommendations for current and upcoming product work 

• Assist product owners and managers with backlog management 

• Influence the prioritization of the product backlog according to business value 

Agile Business Analysis Planning & Execution 

• Lead requirements elicitation sessions 

• Document user stories and acceptance criteria 

• Develop supporting documentation when applicable including state flow diagrams, data 
  mapping, etc. 

• Work independently and with stakeholders to develop user interface design 

• Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches 

• Participate in go/no-go of the release plan 

• Represent the voice of the customer, providing input on product recommendations on behalf of the business  

• Work with technical and QA teams to size and validate user stories 

Product Support: 

• Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects 

• Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience 

• Support issue resolution by evaluating impacts of defects on the business, working across digital teams to develop plans for resolution 

• Provide process and product support individually and through collaboration with business and digital resources 

• Contribute to the build and delivery of quality and efficiencies into processes and project deliverables 

• Support the development of training and process materials 

• Collaborate with project team members to solve implementation issues and business problems 

• Contribute to the build and delivery of change management plans 

Required Qualifications:

• Bachelor’s degree in related field or equivalent experience 

• Proficient in MS Office products such as Word, Excel, PowerPoint and Visio. 

• Experience with Workday Financials

• Basic understanding of accounting principles and practices

• Ability to analyze and document backend system information such as data mapping and microservice components 

• Knowledge of defect tracking processes and tools 

• Ability to work in a highly collaborative environment and consult effectively with 
  employees at all levels 

• Strong knowledge of product design and user experience design concepts 

• Strong organizational and multi-tasking ability 

• Good communication skills both written and spoken 

• Ability to prioritize across many projects and deadlines 

• Strong attention to detail, motivation, and initiative 

• Minimum of 2 years of business analysis experience working in a development environment 

• Knowledge of product management concepts and how enterprise software products are positioned and developed 

• Experience working with 3rd party and vendor relationships 

• Experience with both structured and object-oriented analysis techniques 

• Proven experience in operational business process improvement 

• Experience leading a team of resources for the coordinated delivery of large or complex projects.  

Preferred Qualifications:

• Certified Business Analysis Professional (CBAP)  

• Strong knowledge of basic and advanced business analysis techniques and strategies 

• Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies