Fitness and Wellness Coach

• Conduct fitness assessments and create personalised workout plans tailored to individual guest and member goals
• Lead one‑to‑one and small‑group training sessions, ensuring correct form, technique and safety
• Motivate and support guests throughout their wellness journey, offering encouragement and accountability
• Educate guests on exercise principles, healthy lifestyle habits and general wellness guidance
• Monitor client progress and adjust training programmes as needed
• Deliver fitness classes and complete gym inductions for new members
• Carry out prospect tours and support membership engagement
• Promote and upsell Personal Training services as directed by the Recreation and Spa Manager
• Maintain a clean, safe and luxury‑standard gym, pool and wellness environment
• Complete two‑hourly water quality checks and report any out‑of‑range results
• Ensure towels, equipment and poolside areas are tidy and well‑presented
• Manage changing rooms to ensure cleanliness and guest readiness
• Enforce club rules to maintain a safe and orderly environment
• Record pool usage levels and monitor non‑usage, contacting members where required
• Complete opening, closing and daily check sheets in line with SOPs
• Manage towel stock levels and record usage as required
• Handle reception duties, including money handling, in accordance with SOPs
• Collaborate with other wellness and spa professionals to enhance the overall guest experience
• Stay updated on current fitness trends, research and best practices
• Demonstrate Fairmont Cheshire The Mere values through professionalism, passion, consistency and teamwork
• Follow all Health & Safety, emergency and reporting procedures
• Maintain professional appearance and behaviour in line with company standards
• Attend required meetings, training sessions and development courses

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

• 1–2 years of experience in a fitness, wellness or luxury health‑club environment (preferred)
• Recognised fitness qualification (e.g., Level 2 Fitness Instructor or Level 3 Personal Trainer)
• Strong knowledge of exercise science, wellness principles and safe training practices
• Confident in delivering one‑to‑one coaching, group classes and gym inductions
• Excellent communication and guest‑service skills, with a warm and professional manner
• Ability to motivate, support and inspire guests on their wellness journey
• Strong organisational skills and attention to detail
• Comfortable working in a fast‑paced, luxury hospitality environment
• Knowledge of pool safety, water testing or lifeguard training (advantageous but not essential)
• First Aid certification (preferred)

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people