Office Assistant II - SBI

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department of Public Safety – Bureau of Identification

Job Class Code: 6538

Grade: 8 – Administrative Services

Salary: $16.07 - $22.25/hourly – (Includes a 4% stipend)
Location: Augusta, ME

Opening Date: April 24, 2026

Closing Date:  May 8, 2026

The Office Assistant II position is considered the “face” of the Bureau of Identification.  The person in the position is the main communicator with the public as he or she answers the Main Phone line as calls come in.  He or she also assists the Bureau’s Specialists II’s and Associate II’s with filing, pulling records, and general assistance to help the Bureau meet the expectations of the Department of Public Safety.  

Primary responsibilities include:  

• Answer the main line for the State Bureau of Identification in a professional manner and to be able to assist in covering the main receptionist area of DPS during SBI’s expected time coverage periods 
• Be able to file and retrieve different types of folders, cards and sources according to established filing systems.    
• Be able to take direction and follow through with daily tasks on a consistent basis. For example: printing, sorting, and mailing record responses and notarized requests, pickup and open mail.
• Assist the Director and the Supervisor with everyday needs such as copying, mailing, and/or other office duties. 
• Work professionally and ethically with the understanding that one is a representative of the Bureau of Identification and its managers.   

Skills or knowledge required:

• Outlook or comparable e-mail application
• Excel or comparable spreadsheet application
• MS Word or comparable work processing application
• Performing receptionist duties
• Data entry

Minimum qualifications:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a general knowledge of modern office practices to perform routine, varied office support tasks often requiring the operation of technical office equipment, and 2) the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures. All positions in this classification assume the qualifications of: Office Assistant I.

Contact information:

Questions about this position should be directed to Anthony Winslow at (207) 624-7242  or anthony.winslow@maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 

• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.