Compliance Coordinator

Compliance Coordinator (Part-Time)

Hours: 22.5 hours per week (3 days per week)

Salary: £15,795 – £16,500 per year

We are looking for a detail-oriented and proactive Compliance Coordinator to support the delivery of high-quality care services. This role plays a key part in ensuring our operations consistently meet regulatory requirements, internal standards, and franchise guidelines.

You will work closely with internal teams to drive continuous improvement, maintain compliance, and uphold the highest standards of care for our clients.

Key Responsibilities of the Compliance Coordinator:

• Ensure all processes comply with relevant regulations, legislation, franchise standards, and brand guidelines

• Provide guidance and support to internal teams on policies, procedures, and regulatory frameworks

• Conduct internal audits to monitor and improve service quality, escalating issues where appropriate

• Analyse trends and implement action plans to enhance performance and compliance

• Identify, assess, and manage compliance risks across the business

• Support preparation for regulatory inspections and franchise audits

• Promote and uphold Equality, Diversity, and Equal Opportunities in all aspects of service delivery and employment

• Contribute to the smooth and successful operation of the business through additional duties as required

Essential Criteria

• Sound knowledge of current Health & Social Care legislation and regulations

• Experience working to quality standards and compliance frameworks

• Ability to carry out detailed quality reviews and provide constructive feedback

• A genuine passion for delivering outstanding care and supporting individuals to live independently at home

• Strong communication skills with the ability to build rapport quickly

• Confidence in identifying and escalating non-compliance issues

• Excellent attention to detail and ability to work accurately under pressure

• Good IT skills, including Microsoft Office or Google Suite, databases, and virtual communication tools

• Highly organised, adaptable, and flexible approach

This is an opportunity to play a vital role in maintaining and improving care standards, making a real difference in people’s lives. You’ll be part of a supportive team committed to delivering exceptional care and continuous improvement.

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.  This role is subject to a Criminal Records check at the appropriate level.