Counselor I-Corporate Travel (DEMO TW)

This position will provide Lifestyle advice such as Fine Dining, Theatre/Opera recommendations. To assist Card Members with purchasing merchandise, gifts and flowers and fulfilling the most standard to the most extraordinary request of the Centurion/ Premium card members. To offer the Centurion/ Premium Card Member alternatives if their initial request is unable to be fulfilled which will assist the Card Member in their decision-making. Additionally this position will integrate individual Card Members travel requirements (e.g. flights, accommodation, etc) with their Concierge request. Fulfill all Lifestyle requests, i.e., Fine Dining, Tickets to the Theatre/Opera and sporting events, flowers, limousine transfers, and gift buying and recommendation service, along with the ability to fulfill any specific Card Member requests. All fulfillment’s must be flawless with the best available options offered to the Card Member at all times, maintaining accurate and updated personal Card Member